Sony W760i DPY1208814/4 User Manual

61

Troubleshooting

Keypad lock 
You can set this lock to avoid 
accidental dialling. Incoming calls 
can be answered without unlocking 
the keypad.

To use the automatic keylock

1

From standby select 

 >

 

> the 

 tab >

>

.

2

Select an option.

To unlock the keypad manually

•

From standby press any key and 
select 

 >

.

IMEI number
Keep a copy of your IMEI (International 
Mobile Equipment Identity) number in 
case your phone is stolen.

To view your IMEI number

•

From standby press 

, , , , .

Troubleshooting

Some problems will require you to call 
your network operator.

For more support go to 
www.sonyericsson.com/support.

Common questions

Master reset 
If you select 

, the 

changes that you have made to settings 
will be deleted.

If you select 

, in addition to 

your changes to settings, all contacts, 
messages, personal data, and content 
that you have downloaded, received 
or edited will also be deleted.

To reset the phone 

1

From standby select 

 >

 

> the 

 tab >

2

Select an option.

3

Follow the instructions that appear.

I cannot charge the phone or battery 
capacity is low
The charger is not properly connected 
or the battery connection is poor. 
Remove the battery and clean the 
connectors.

Calls to the international emergency 
number 112 can still be made.