Sony 3D Blu-ray Disc™ Player with super Wi-Fi BDPS5500B Data Sheet

Product codes
BDPS5500B
Page of 48
35
BDP-S5500/BDP-S4500/BDP-S1500
4-549-800-11(2)
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E:\SONY
DVD\SD140038\4549800112_GB\070ADD.fm
Additional Informati
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Additional Information
Troubleshooting
If you experience any of the following 
difficulties while using the player, use 
this troubleshooting guide to help 
remedy the problem before requesting 
repairs. Should any problem persist, 
consult your nearest Sony dealer.
There is no picture or the picture is 
not output correctly.
, Check that all the connecting cables 
, Switch the input selector on your TV 
to display the signal from the player.
, Reset the [Output Video Resolution] to 
the lowest resolution by pressing 
x (stop), HOME, and then POP UP/
MENU button on the remote.
, Try the following: 
1
Turn the player 
off and on again. 
2
Turn the connected 
equipment off and on again. 
3
Disconnect and then reconnect the 
HDMI cable.
, The HDMI OUT jack is connected to a 
DVI device that does not support 
copyright protection technology.
, Check the [Output Video Resolution] 
settings in the [Screen Settings] 
(page 29).
, For BD-ROMs/DVD-ROMs, check 
the [24p Output] in [Screen Settings] 
(page 29).
The display language on the screen 
switches automatically when 
connected to the HDMI OUT jack. 
, When [Control for HDMI] in [HDMI 
Settings] is set to [On] (page 32), the 
display language on the screen 
automatically switches according to 
the language setting of the connected 
TV (if you change the setting on your 
TV, etc.).
There is no sound or the sound is not 
output correctly.
, Check that all the connecting cables 
are securely connected (page 16).
, Switch the input selector on your AV 
amplifier (receiver) so that the audio 
signals of the player are output from 
your AV amplifier (receiver).
, If the audio signal does not come 
through the DIGITAL OUT 
(COAXIAL)/HDMI OUT jack, check 
the audio settings (page 30).
, For HDMI connections, try the 
following: 
1
Turn the player off and 
on again. 
2
Turn the connected 
equipment off and on again. 
3
Disconnect and then reconnect the 
HDMI cable.
, For HDMI connections, if the player is 
connected to a TV through an AV 
amplifier (receiver), try connecting the 
HDMI cable directly to the TV. Refer 
also to the instruction manual supplied 
with the AV amplifier (receiver).
, The HDMI OUT jack is connected to a 
DVI device (DVI jacks do not accept 
audio signals).
Picture
Sound