ODYS MP3-S9i FM 15425 User Manual

•  2. 

AXDIA Service Center will try to diagnose and solve your problem. If it is 

determined that a warranty claim exists, you will be given an RMA number (Return Material 
Authorization) and you will be asked to send the product to AXDIA.  

• 

•  Please observe the following when sending the product: 

•  1. 

Send the product suitably packaged with carriage and insurance paid. Do 

not enclose any accessories with the products (no cables, CD's, memory cards, manuals, 
etc.), unless the AXDIA Service Centre specifies otherwise. 

•  2. 

Mark the RMA number on the outside of the package in such a way that it is 

visible and clearly legible. 

•  3. 

You must enclose a copy of the sales slip as proof of purchase. 

•  4. 

Once AXDIA has received the product, it will meet its warranty obligations in 

accordance with the warranty conditions and will return the product to the sender with 
carriage and insurance paid.  

• 

•  AXDIA can refuse any service claim made that is not covered by the warranty. If AXDIA 

agrees to provide a service outside the warranty, the customer will be invoiced for all 
repair and transport costs.  

•  AXDIA will not accept any packages that have not first been approved by AXDIA by 

means of an RMA (Return Material Authorization). 

•