Delkin Devices 15 User Manual

       

SYMPTOM

CAUSE

SOLUTION

The “Removable Disk” icon
does not appear on my destop.

The driver software may not
have been properly installed
(OS 8).

The reader is not connected
properly.

The MultiMediaCard is not
inserted.

Reinstall from CD or download
driver from www.delkin.com

Unplug the reader and plug it
back in.

A MultiMediaCard must be
inserted in order for an icon to
appear on the desktop.

An error message appears
during driver installation.

Possibly a conflict with
another driver or program.

Try installing the drivers with
extensions off (hold the shift
key down during boot-up).

After downloading files, the file
icons dissapear when the card
is removed.

The files where not copied to
the hard drive.

The Option key must be held
down while copying files to the
computer. Otherwise, only the
icons are placed on the hard
drive.

We advise that you put all of your equipment through a dry run before transferring
important or irreplacable files.  This will not only insure that your equipment is function-
ing, but will also familliarize you with the transfer process.

Copy a few files to the MultiMediaCard using your MultiMedia Device.  Then insert the
card into the Reader and use the transfer method you are most comfortalble with – drag
and drop, copy and paste, etc.  Some devices, such as MP3 players, use a proprietary
format and require third party software to access files.  Refer to the device manual for
information.  Once the files are stored on your hard drive, access them one at a time and
check that they are to your satisfaction.  Experiment until you are happy with the results
and comfortable with the process.   Then you can simply delete the test files from the
card or reformat in the MultiMedia device to return it to its original state.