Elite ERO-210BK User Manual

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Warranty: 
 
LIMITED WARRANTY* ONE (1) YEAR: 
 
Your Elite Platinum small kitchen appliance is built with precision, inspected and 
tested before leaving our factory. It is warranted, to the original purchaser, to be free 
from any manufacturing defects under normal use and conditions for one (1) year, 
cord excluded. During that period, should the appliance fail to operate properly, return 
the appliance with your sales receipt to the store where purchased. This warranty 
gives you special legal rights and you may also have other rights to which you are 
entitled, which may vary from state to state. If you use your appliance for household 
use and according to instructions, it should give you years of satisfactory service. 
 
This limited warranty covers appliances purchased and used within the 
surrounding United States and does NOT cover: 
 
- Damages caused from improper usage or installation of appliance. 
- Damages caused from shipping. 
- Defects other than manufacturing defects. 
- Breakage caused by misuse, abuse, accident, alteration, lack of proper care and 
maintenance, or incorrect current or voltage.  
- The loss or missing parts of the appliance.  Parts will need to be purchase 
separately. 
- Damage from service by other than an authorized dealer or service center. 
- Any transportation and shipping charges. 
 
RETURNS:  Any return of defective merchandise to the manufacturer must be processed 
accordingly by contacting customer service first to obtain RA # (Return Authorization Number).  
We will not accept any returns of merchandise without an applicable RA #. 
 
*One Year Limited Warranty valid only in the United States, excluding Alaska, Hawaii, and 
Puerto Rico. 
For international warranty, please contact the local distributor. 
**Any instructions or policy included in this manual may subject to change at any time. 
 
 
 
 
 
 
 
 
 
 
Model ERO-210BK 
Elite Platinum 18 Qt. Roaster Oven with Buffet Server 
 
 
 
 
 
 
 
 
 
 
 
 
 
Distributed by:  MAXI-MATIC
®
 , USA 
18401 E. Arenth Ave. Building B. City of Industry, CA 91748 
Customer Service Department:  (626) 912-9877 Ext. 116/120 
MON-FRI 9am-5pm PCT
 
Email:  
info@maxi-matic.com
 
 
18 Qt. Roaster Oven  
with Buffet Server 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Model ERO-210BK 
 
 
 
 
 
 
INSTRUCTION MANUAL 
Before operating your new appliance, please read all instructions carefully and keep for future reference.