Horizon Fuel Cell Technologies Automobile Parts 180-1010 User Manual
2
FROM:
Diesel Performance Products, Inc.
SUBJECT: Welcome/Thank
You
TO:
Valued
Customer
We at Diesel Performance Products, Inc. (DPP) would like to thank you for your confidence in
purchasing one of the FASS Products. Building a quality product and providing excellent customer
service is # 1 at DPP. Behind each fuel system/fuel pump are many years of design experience. We
have implemented very rigorous testing procedures before bringing any item to the market along with
very strict manufacturing procedures to provide a superb product. Our confidence is evident in the
products we make as each product is backed by an industry leading warranty.
service is # 1 at DPP. Behind each fuel system/fuel pump are many years of design experience. We
have implemented very rigorous testing procedures before bringing any item to the market along with
very strict manufacturing procedures to provide a superb product. Our confidence is evident in the
products we make as each product is backed by an industry leading warranty.
We, Diesel Performance Products, promote “ALL” retail business through our dealer network
to provide better customer service! We are confident that everyone involved is best serviced in this
manner. We have given our dealer network proper knowledge and support to promote and service our
line of products.
manner. We have given our dealer network proper knowledge and support to promote and service our
line of products.
Dealers receive appropriate troubleshooting guides to refer to. These have proven to be
excellent references for those who choose to use them. We provide excellent assistance to our dealers
so they in turn can assist their customers. DPP has decided to place this information on our website to
accommodate all of our customers needs.
so they in turn can assist their customers. DPP has decided to place this information on our website to
accommodate all of our customers needs.
Our R & D Department in conjunction with our Dealer Support Department is continually
searching for ways to improve quality, expand our product line, and provide superb support to our
network of dealers so they can support their customers.
network of dealers so they can support their customers.
Please make sure to fill out your product registration form and return the original form to
Diesel Performance Products, Inc. within 30 days of purchase accompanied with a copy of the
purchase receipt. Doing so will qualify you for the Limited Lifetime Warranty!
purchase receipt. Doing so will qualify you for the Limited Lifetime Warranty!
Steps to customer satisfaction can be found on the next page.