HP OpenView Storage Data Protector B6960-96008 User Manual
Integrating SAP R/3 and Data Protector
Troubleshooting
Chapter 2
214
Troubleshooting
This section lists general checks and verifications plus problems you
might encounter when using the Data Protector SAP R/3 integration.
might encounter when using the Data Protector SAP R/3 integration.
For general Data Protector troubleshooting information, see the HP
OpenView Storage Data Protector Troubleshooting Guide.
OpenView Storage Data Protector Troubleshooting Guide.
Before You Begin
✓ Ensure that the latest official Data Protector patches are installed.
See the online Help index: “patches” on how to verify this.
✓ See the HP OpenView Storage Data Protector Product
Announcements, Software Notes, and References for general Data
Protector limitations, as well as recognized issues and workarounds.
Protector limitations, as well as recognized issues and workarounds.
✓ See http://www.hp.com/support/manuals for an up-to-date list of
supported versions, platforms, and other information.
General Troubleshooting
Data Protector reports “12:8422” error when using Data
Protector Oracle integration after an upgrade of Oracle8i to
Oracle9i
Protector Oracle integration after an upgrade of Oracle8i to
Oracle9i
Problem
After Oracle8i is upgraded to Oracle9i, the following error is returned
during the configuration of Oracle instance or during the backup:
during the configuration of Oracle instance or during the backup:
*RETVAL*8422
Action
Rename the Oracle8i
svrmgrl
binary to something else so that Data
Protector will not find it. The Oracle upgrade process from Oracle8i to
Oracle9i does not remove the Oracle8i
Oracle9i does not remove the Oracle8i
svrmgrl
binary, rather it changes
its permissions. Once the
svrmgrl
binary is renamed, Data Protector
will use Oracle9i
sqlplus
, as it should, to complete the operations
correctly.