DKS Enterprises PC Compatible Multi-Door Access Controller 1838 User Manual

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4.2 SYSTEM 
ADMINISTRATOR 
INSTRUCTIONS 
The system administrator can perform the following operations from a remote location using a touch-
tone telephone if the optional telephone line has been connected to the 1838 controller.  You 
must know the phone number of the line that the system is installed on and the system master code. 
 
4.2.1 
Opening the Door / Gate From A Remote Location 
1.  Call the telephone number that the system is installed on.  The 1838 will answer with a 
short beep. 
2. Press 
* 1 6 and enter the four-digit master code _ _ _ _ (short beep). 
3.  Press the desired tone-open number _ (short beep). 
4. Hang-up. 
Note: Step-3, refer to 3.3.3 to determine which tone-open numbers have been programmed 
(momentary open, hold open, release, hold open 1-hour). 
 
4.2.2 
Tracker Board Override Command 
The Tracker board override command is used when Tracker expansion boards are connected to the 
system.  This command will cause ALL Tracker boards connected to the system to open or 
unlock the door or gate that they are controlling, and will remain in this state until commanded 
to return to normal operation.
  This feature is useful when management wants to open all gates or 
unlock all doors – perhaps during an emergency situation for example.  Hold-open tone numbers 
must be programmed for the override command to be functional.  See 3.3.3. 
 
1.  Call the telephone number that the system is installed on.  The 1838 will answer with a 
short beep. 
2. Press 
* 1 6 and enter the four-digit master code _ _ _ _ (short beep). 
3.  Enter the HOLD tone number _ (short beep). 
4. Hang-up. 
 
To release the override command, repeat the steps above but enter the RELEASE tone number in 
step 3. 
 
4.3.3 Relay 
Check 
 
The access system can be called and a check can be made to determine if any of the relays in the 
system are in a "hold open" mode.  This check can be useful if your gate (or door) is held open and 
you suspect that one of the system relays may be the cause. 
 
1.  Call the telephone number that the system is installed on.  The system will answer with a 
short beep. 
2. Press 
* 1 6 and enter the four-digit master code _ _ _ _ (short beep). 
3.  The system will emit a series of short tones if the relay is in a continuous activation mode. 
Relay 1 activated: 
beep - pause - beep - pause . . .  
Relay 2 activated: 
beep beep - pause - beep beep - pause . . .  
4.  Press the programmed tone number _ to deactivate the relay (short beep).  The system 
will automatically hang up. 
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