Whynter Beverage Dispenser WC-2128D User Manual

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7. Troubleshooting
 
You can solve many common problems by referring the troubleshooting suggestions 
listed below. 
Symptoms Possible 
causes 
Solutions 
The wine cooler 
does not turn on. 
 
There is a power failure. 
The cooler is not plugged in. 
 
A house fuse has blown or the 
circuit breaker is tripped. 
Ensure the cooler is plugged in and the power outlet 
has power. 
 
Replace the broken fuse or reset the breaker. 
The wine cooler is 
not reaching the 
desired 
temperature. 
 
The cooler is placed too close to 
a heat source. 
 
The cooler does not have 
sufficient ventilation. 
 
 
The door is opened too frequently 
or for a long period of time. 
 
Ambient temperature too high or 
too low. 
Keep the cooler away from sunshine or other heat 
sources. 
 
Make sure the wine cooler has at least 4” of 
ventilation on the sides and 6” at the back in a 
freestanding setup. 
 
Close the door tightly and do not open the door too 
frequently or for a long period of time. 
 
The ideal ambient temperature for the wine cooler to 
work is between 68F – 73F. 
Frost forming inside 
the wine cooler. 
The environment is too humid. 
 
 
 
 
 
The ambient temperature is too 
low. 
 
 
The door is opened too frequently 
or for a long period of time. 
Although this unit uses an auto-defrost system, under 
certain conditions, manual defrosting may required. If 
frost builds up, try running the cooler on a warmer 
temperature setting. 
 
 
Close the door tightly and do not open the door too 
frequently or for a long period of time.  
 
 
Unplug the unit to allow the frost to melt. 
The wine cooler 
turns on and off 
frequently. 
The ambient temperature is too 
low or high. 
 
The door is being opened often. 
 
 
The door is not completely 
closed. 
 
The door gasket is not sealing 
properly. 
 
The cooler does not have the 
suggested ventilation. 
Decrease or increase the ambient temperature. 
 
 
Minimize the number of times the door is opened. 
 
 
Make sure the door is tightly closed. 
 
 
Make sure the door gasket is properly sealed. 
 
 
Make sure the cooler has at least 4” on the sides and 
6” in the back for clearance. 
The wine cooler 
makes too much 
noise. 
If the noise is from the fan, it may 
be normal operating noise. 
 
The unit is not level. 
 
 
The fan makes normal fan noises. 
 
 
Make sure the cooler is on a hard and level surface. 
Do not place the wine cooler on carpet.