Whirlpool MEDB850YG Manual

Page of 36
14
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Dryer Operation
Dryer will not run
Door not closed completely.
Make sure the dryer door is closed completely.
START/PAUSE button not pressed 
firmly or held long enough.
Press and hold the START/PAUSE button 2–5 seconds.
Household fuse is blown or circuit 
breaker has tripped.
There may be 2 household fuses or circuit breakers for the dryer. Check 
that both fuses are intact and tight, or that both circuit breakers have 
not tripped. Replace the fuses or reset the circuit breaker. If the problem 
continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt power supply. Check with a qualified 
electrician.
Wrong type of fuse.
Use a time-delay fuse.
Dryer will not heat
Household fuse is blown or circuit 
breaker has tripped.
The drum may be turning, but you may not have heat. Electric dryers use 
2 household fuses or circuit breakers. Replace the fuses or reset the 
circuit breaker. If the problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt power supply. Check with a qualified 
electrician.
Supply line valve not open.
For gas dryers, make sure that the valve on the gas supply line is open.
Unusual Noise
Humming or whining 
noise with Steam cycle 
selected
Water valve on dryer is running.
The water valve on the dryer is used during the Steam function. If the dryer has 
just been installed or unused for an extended period, the valve may be louder 
and run longer. This is normal.
Thumping noise
Dryer hasn’t been used in a while.
This is normal. The thumping sound should diminish after a few minutes of 
use.
Rattling or vibrating noise A small object caught between the 
edges of dryer drum.
Check the front and rear edges of the drum for small objects. Clean out 
pockets before laundering.
Dryer isn’t properly leveled.
The dryer may vibrate if not properly installed. See the Installation 
Instructions. All four dryer feet should be in firm contact with the floor.
Clothing is balled up in dryer.
When balled up, the load will bounce, causing the dryer to vibrate. 
Separate the load items and restart the dryer.
Clicking noise
Gas valve operating.
On gas dryers, you may hear the gas valve clicking as it opens and closes. 
This is normal.
Dryer Results
Clothes are not drying 
satisfactorily or drying 
times are too long
Lint screen is clogged with lint.
Clean lint screen before each load.
The exhaust vent or outside exhaust 
hood is clogged with lint, restricting 
air movement.
Run the dryer for 5–10 minutes. Hold your hand under the outside 
exhaust hood to check air movement. If you do not feel air movement, 
clean exhaust system of lint or replace exhaust vent with heavy metal or 
flexible metal vent. See Installation Instructions.
The exhaust vent is not the correct 
length.
Check that the exhaust vent is not too long or has too many turns. Long 
venting will increase drying times. See Installation Instructions.
The dryer is not level.
Clothes not contacting the moisture sensors during Automatic cycles.  
See “Level the Dryer” in the Installation Instructions.
The exhaust vent diameter is not the 
correct size.
Use 4” (102 mm) diameter vent material.
The Air Only temperature setting  
has been selected.
Select the right temperature for the types of garments being dried. See 
“Cycle Guide”.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –  
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.