Westinghouse WER080C2X045 Warranty Information
WHL-009 Rev. 8.5.14
11. Failure or performance problems caused by improper sizing of the water heater, expansion device, or piping.
12. Damages, malfunctions, or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.
13. Failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere.
14. Failure of th
12. Damages, malfunctions, or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.
13. Failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere.
14. Failure of th
e water heater due to the accumulation of solid materials, lime deposits, water quality contrary to the manufacturer’s provided
instructions. WATER CHEMISTRY REQUIREMENTS
– Sodium less than 20mGL. Water pH between 6.0 and 8.0. Hardness less than 12 grains.
Chlorine concentration less than 100 ppm.
15. Any damages, malfunctions, or failures resulting from the use of dielectric unions.
15. Any damages, malfunctions, or failures resulting from the use of dielectric unions.
16. Production of noise, taste, odors, discoloration, or rusty water.
17. Damages, malfunctions, or failures caused by subjecting the tank to pressures greater than those on the rating label.
18. Water heaters moved from the original installation location.
19. Water heaters that have had their rating labels removed.
20. Water heaters replaced for cosmetic reasons.
21. Water heaters installed outside the fifty states (and the District of Columbia) of the United States of America and Canada.
17. Damages, malfunctions, or failures caused by subjecting the tank to pressures greater than those on the rating label.
18. Water heaters moved from the original installation location.
19. Water heaters that have had their rating labels removed.
20. Water heaters replaced for cosmetic reasons.
21. Water heaters installed outside the fifty states (and the District of Columbia) of the United States of America and Canada.
ONLINE EXTENDED LIMITED WARRANTY REGISTRATION
To register for the Extended Limited Warranty, complete the form located on westinghousewaterheating.com within 90 days of installation. The form
must be completed in full with owner name, email address, and phone number, the address where the unit is installed and installation date, and unit
model and serial numbers. Proof of purchase is required, and may be an invoice for the product, or a bill from an installing contractor that clearly
documents the installation of the unit. To be valid, proof of purchase must also include the unit serial number. Proof of purchase may be typed or hand
written. Submit the proof of purchase to Westinghouse via the directions provided on the website.
must be completed in full with owner name, email address, and phone number, the address where the unit is installed and installation date, and unit
model and serial numbers. Proof of purchase is required, and may be an invoice for the product, or a bill from an installing contractor that clearly
documents the installation of the unit. To be valid, proof of purchase must also include the unit serial number. Proof of purchase may be typed or hand
written. Submit the proof of purchase to Westinghouse via the directions provided on the website.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Any claim for warranty assistance must be made promptly. Determine if the water heater is “in-warranty” (that is, within the applicable warranty period)
by reviewing a copy of the original sales receipt. You must present a copy of the original sales receipt for a warranty service request.
If your water heater is “in-warranty”, contact the retailer from whom the water heater was purchased (or the installer) for assistance. Be prepared to
provide the retailer or installer with a copy of your original receipt, complete model and serial numbers, and the date of installation of your water heater,
in addition to explanation of your water heater problem.
Warranty coverage is subject to validation of “in-warranty” coverage by Westinghouse claims department personnel. All alleged defective or
malfunctioning parts must be returned to Westinghouse via the local distribution channels where original purchase was made. NOTE: Any parts or
heaters returned to Westinghouse for warranty analysis will become the property of Westinghouse and will not be returned, even if credit is
denied.
If all warranty conditions are satisfied, Westinghouse will provide replacement parts to the retailer.
If you have questions about the coverage of this warranty, please contact Westinghouse at the phone number stated below:
by reviewing a copy of the original sales receipt. You must present a copy of the original sales receipt for a warranty service request.
If your water heater is “in-warranty”, contact the retailer from whom the water heater was purchased (or the installer) for assistance. Be prepared to
provide the retailer or installer with a copy of your original receipt, complete model and serial numbers, and the date of installation of your water heater,
in addition to explanation of your water heater problem.
Warranty coverage is subject to validation of “in-warranty” coverage by Westinghouse claims department personnel. All alleged defective or
malfunctioning parts must be returned to Westinghouse via the local distribution channels where original purchase was made. NOTE: Any parts or
heaters returned to Westinghouse for warranty analysis will become the property of Westinghouse and will not be returned, even if credit is
denied.
If all warranty conditions are satisfied, Westinghouse will provide replacement parts to the retailer.
If you have questions about the coverage of this warranty, please contact Westinghouse at the phone number stated below:
1-774-417-6000
SERVICE, LABOR AND SHIPPING COSTS
This limited warranty does not extend to any shipping charges, delivery expenses, or administrative fees incurred by the purchaser in repairing or
replacing the water heater or part(s). This warranty does not extend to labor costs beyond the coverage specified in this warranty document. All such
expenses are your responsibility.
replacing the water heater or part(s). This warranty does not extend to labor costs beyond the coverage specified in this warranty document. All such
expenses are your responsibility.
LIMITATIONS OF YOUR WESTINGHOUSE WARRANTY AND REMEDIES
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER OR NOT
ARISING FROM WESTINGHOUSE
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER OR NOT
ARISING FROM WESTINGHOUSE
’S
NEGLIGENCE, ACTUAL OR IMPUTED. THE REMEDIES OF THE PURCHASER SHALL BE LIMITED TO
THOSE PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER REMEDIES INCLUDING WITHOUT LIMITATION, INCIDENTAL OR CONSE-
QUENTIAL DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST
PROFIT OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY ANY FAILURE OF WESTINGHOUSE TO MEET ANY OBLIGATION UNDER THIS
AGREEMENT INCLUDING THE OBLIGATION TO REPAIR AND REPLACE SET FORTH ABOVE. NO AGREEMENT VARYING OR EXTENDING
THE FOREGOING WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE BINDING UPON WESTINGHOUSE. UNLESS IN WRITING AND
SIGNED BY A DULY AUTHORIZED OFFICER OF WESTINGHOUSE. THE WARRANTIES STATED HEREIN ARE NOT TRANSFERABLE AND
SHALL BE FOR THE BENEFIT OF THE ORIGINAL PURCHASER ONLY.
QUENTIAL DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST
PROFIT OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY ANY FAILURE OF WESTINGHOUSE TO MEET ANY OBLIGATION UNDER THIS
AGREEMENT INCLUDING THE OBLIGATION TO REPAIR AND REPLACE SET FORTH ABOVE. NO AGREEMENT VARYING OR EXTENDING
THE FOREGOING WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE BINDING UPON WESTINGHOUSE. UNLESS IN WRITING AND
SIGNED BY A DULY AUTHORIZED OFFICER OF WESTINGHOUSE. THE WARRANTIES STATED HEREIN ARE NOT TRANSFERABLE AND
SHALL BE FOR THE BENEFIT OF THE ORIGINAL PURCHASER ONLY.
NO OTHER WARRANTIES
Your Westinghouse warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some states do not allow
the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to you.
These are the only written warranties applicable to the
the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to you.
These are the only written warranties applicable to the
water heater manufactured and sold by Westinghouse. Westinghouse neither assumes nor
authorizes anyone to assume for it any other obligation or liability in connection with said water heaters.
Westinghouse reserves the right to change specifications or discontinue models without notice.
Westinghouse reserves the right to change specifications or discontinue models without notice.