GE 25600 MGCP User Manual

If your phone is not operating as it should, please refer to the list of the problems in the following table to resolve the issue.

No dialing tone

No connection to the LAN

Ensure that the network cable is correctly 
connected to the LAN port and the hub.

No display

No power

Ensure that the power supply is correctly plugged 
in.

“Waiting for CA…” Message 
and no dialing tone

One of the following parameters is not 
set correctly:
- Phone IP address
- Call agent (CA) address
- Subnet mask
- Gateway address

Check these parameters with your system 
administrator.

Your caller cannot hear you 
OR you cannot hear him.

The handset cable is not correctly 
plugged in.

Ensure that the handset cable is correctly plugged 
into the handset and the telephone.

The time is not the one you’ve 
programmed.

Time is automatically specified by the 
network.

Refer your system administrator.

“Phone needs to be rebooted” 
message

Following changes in the 
configuration of the phone, a reboot 
is needed to take effect

Press the “OK” key to reboot the phone.

Phone does not always ring

Call forwarding activated or Do Not 
Disturb facility set.

Read the relevant section of the user guide. 
Deactivate the Call Forward function by pressing 
Fwd and “enable”

LED is blinking

Incorrect network connection

Unplug the Ethernet port and re-plug it.

If trouble is experienced with this equipment, for repair or warranty information, please visit the RCA web site at  
www.rca4business.com