Bose FREESPACE 4400 User Manual

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• Check wiring of RJ-45 connectors.

• Check for breaks/shorts in cable.

• Using the FreeSpace 4400 Installer™ software, check the Error 

Log for a peripheral controller error.

User interface keypads 

exhibit strange behavior

Is keypad 

connected to the 

correct ZONE on the 

FreeSpace 4400 

unit?

Connect the keypad to the 

 

correct zone on the FreeSpace 
4400 system.

No

Yes

Correct the keypad connector 
wiring.

See troubleshooting for the 
peripheral controller.

Is the keypad

connector wiring

correct?

Does the 

FreeSpace 4400 

Installer™ Error Log list 

any peripheral 

controller 

faults?

Yes

No

No

Yes

Are all

sources to be

controlled assigned to 

the ZONE? (Std. and 

AV keypad)

Is the

page source

assigned to the ZONE? 

(Page user interface

only)

Yes

No

Yes

No

Check source assignments us-
ing FreeSpace 4400 Installer™ 
software.

Check source assignments us-
ing FreeSpace 4400 Installer™ 
software.

Contact your local 

Bose representative or 

visit pro.Bose.com

Bad sound

Is the sound 

unnatural?

Verify that the correct Speaker EQ 
is selected in the FreeSpace 4400 
Installer™ software for that zone.

Verify that the loudspeakers are 
wired in phase. Check the rear pan-
el markings.

No

Yes

Reduce the input gain using 
FreeSpace 4400 Installer™ soft-
ware until the indicator is solid 
green.

Verify that the input source signal 
is clean. If source is from a mixer, 
decrease the mixer gain.

Is the AMP OUTPUT 

indicator flashing?

Are input and

output indicators green

and sound is

distorted?

Verify source

hardware settings

Yes

No

No

Yes

Verify that the loudspeakers are 
not being overdriven or are dam-
aged.

Verify that the total load imped-
ance presented to the FreeSpace 
4400 output is within specified 
limits for the selected mode of 
operation.

Is the input signal 

clean at the FreeSpace 

4400 input?

No

Yes