Whirlpool 2195258 User Manual
34
Troubleshooting
Listed in this chart are the most common problems consumers run into with their appliances.
Please read through this and see if it can solve your problem.
Please read through this and see if it can solve your problem.
PROBLEM
Your refrigera-
tor will not
operate
tor will not
operate
The lights do
not work
not work
You hear unfa-
miliar sounds
or a rattling/
jingling noise
miliar sounds
or a rattling/
jingling noise
There is water in
the defrost pan
the defrost pan
The motor
seems to run
too much
seems to run
too much
CHECK THE FOLLOWING
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
Is something on top of or behind the refrigerator?
Some new sounds are normal. See “Understanding the sounds you
may hear” on page 24.
may hear” on page 24.
This is normal on hot, muggy days. Make sure the refrigerator is level
so the pan does not overflow.
so the pan does not overflow.
Are the condenser coils dirty?
Has the door been open often? Has a large amount of food been
added at one time? The motor naturally runs longer in these cases.
added at one time? The motor naturally runs longer in these cases.
Is the room hot? If the room is too warm, the motor runs longer to
keep the unit cool.
keep the unit cool.
Requesting Service
1. If the problem is not due to
one of the items listed in
Troubleshooting …
Troubleshooting …
Contact the dealer from whom you pur-
chased the unit or an authorized
Whirlpool service company.
chased the unit or an authorized
Whirlpool service company.
2. If you need FSP* replace-
ment parts
†
…
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your WHIRLPOOL*
appliance. FSP replacement parts will fit
right and work right because they are made
to the same exacting specifications used to
build every new WHIRLPOOL appliance.
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your WHIRLPOOL*
appliance. FSP replacement parts will fit
right and work right because they are made
to the same exacting specifications used to
build every new WHIRLPOOL appliance.
To locate FSP replacement parts in your
area, contact the dealer from whom you
purchased the unit or an authorized
Whirlpool* service company.
purchased the unit or an authorized
Whirlpool* service company.
†
When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the
purchase date. (See page 2.) This
information will help us respond properly
to your request.
the problem, your appliance’s complete
model and serial numbers, and the
purchase date. (See page 2.) This
information will help us respond properly
to your request.