Sony CLIE PEG-T615C/G, PEG-T415/G User Manual

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Chapter6

Additional information

HotSync

operation problems

I cannot perform a HotSync

operation. What should I check

to make sure I am doing it correctly?

, Check that the operating system of your computer is Windows

98/

98 Second Edition/Me/2000 Professional/XP.

, Make sure that the cradle is connected securely to the computer.

I performed a HotSync operation, but one of my applications
did not synchronize.

, Click the HotSync Manager and choose Custom. Check that the

correct conduit is active.

I am using Outlook

as my PIM, but I cannot perform a HotSync

operation.

, Click the HotSync Manager and choose Custom. Check that the

correct conduit is active.

, Check that the correct conduit is installed. Reinstall the HotSync

Manager and make sure the correct conduit is selected.

, Make sure that Intellisync Lite is installed. See “Step 4: Installing the

Palm Desktop for CLIÉ software on your computer” in the Read This
First manual for details.

I cannot launch the HotSync Manager.

, Make sure that you are not running another program, such as a

network or facsimile applications, that uses the serial port you
selected in the Setup dialog box.

, Back-up the Palm Desktop for CLIÉ software, uninstall it, then

reinstall it.

, Make sure that Local USB is selected.

Troubleshooting – Frequently Asked Questions

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