ZyXEL Communications Plumbing Product metrogigabit switch User Manual

Chapter 46 Troubleshooting

MGS3700-12C User’s Guide

Make sure you understand the normal behavior of the LED. See 

Check the hardware connections. See the Quick Start Guide and 

. 

Inspect your cables for damage. Contact the vendor to replace any damaged 
cables.

Disconnect and re-connect the power cord to the Switch. 

If the problem continues, contact the vendor.

I forgot the IP address for the Switch.

The default IP address is 192.168.1.1.

Use the console port to log in to the Switch. 

Use the MGMT port to log in to the Switch, the default IP address of the MGMT 
port is 192.168.0.1. 

If this does not work, you have to reset the device to its factory defaults. See 

.

I forgot the username and/or password.

The default username is admin and the default password is 1234.

If this does not work, you have to reset the device to its factory defaults. See 

.

I cannot see or access the Login screen in the web configurator.

Make sure you are using the correct IP address.