Z Microsystems SL User Manual

Page of 51
Doc# 27-0032UM Rev A Issued 07/05
45
If you are unable to correct the problem 
yourself, contact:
Z Microsystems at: 
(858) 657-1000 
Fax: (858) 657-1001  
Website: www.zmicro.com
Before calling, please have available as 
much of the following information as pos-
sible:
1. Model and serial number from the 
label on the monitor. 
2. Purchase P.O. 
3. Description of problem
4. Computer type and model
5. System configuration (hardware fit-
ted, etc.) 
6. System BIOS version number
7. Operating System and version 
number 
8. Display driver version number
9. Video Adapter Type
NOTE:  For image problems, run 
AUTO SETUP again before 
consulting this section. In most 
cases, AUTO SETUP can fix 
the problems. See the Auto 
Setup section for details.
NOTE:  If possible, stay by the computer. 
The Z Microsystems Technical 
Support Representative may 
wish to go through the problem 
over the telephone. 
NOTE:  More help, late-breaking 
news and details of the 
latest accessories for these 
products may be found on the 
worldwide web at: http://
www.zmicro.com 
CUSTOMER SUPPORT
APPENDIX