Virgin Mobile Kyocera S2100 836182001579 User Manual

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User Guide
5
E911 Mandates
Where service is available, this phone complies with the Phase I 
and Phase II E911 Mandates issued by the FCC.
Hearing Aid Compatibility (HAC) Features
This payLo by Virgin Mobile phone has received a HAC 
performance rating (designated by the letter M followed by a 
number). The rating for this phone is identified on the outside of 
this phone’s original packaging. While there is no guarantee, 
digital wireless phones that receive a minimum of an M3 rating 
should provide acceptable performance with most hearing aids. 
Hearing loss and hearing aids are highly individualized, 
however, so optimal performance cannot be guaranteed. Other 
factors, such as type of hearing aid device or degree of hearing 
loss, also can affect a phone’s performance for a particular user.
Hearing Aids and Wireless Phones
A hearing aid uses a microphone to collect and convert sound 
waves to electrical signals. The hearing aid then amplifies and 
converts the electrical signals back to audible sounds for the 
hearing aid user to hear. Radio Frequency (RF) emissions 
generated by digital wireless phones often interfere with the 
operation of a hearing aid’s microphone, distorting the amplified 
audible sound. In addition, hearing aid microphones tend to 
collect ambient noise and amplify these sounds, interfering with 
the desired audio transmission.
ANSI Standard
To diminish interference between wireless phones and hearing 
aids, the FCC requires wireless carriers to offer phones that 
meet the American National Standards Institute (ANSI) C63.19 
standard for reduced RF emissions. Wireless phones that 
comply with the FCC’s hearing aidcompatibility (HAC) 
regulations must receive a minimum rating of “M3” for RF 
emissions under the ANSI C63.19 standard. The “M” rating 
refers to the phone’s RF emissions level for use with hearing 
aids operating in the microphone setting.
The higher the phone’s “M” rating, the more likely the phone is 
compatible with a hearing aid operating in the microphone 
setting. Hearing aids also have ratings similar to wireless 
phones. Most newer hearing aid models receive at least an M2 
rating.
To determine the level of compatibility between your hearing aid 
and this payLo by Virgin Mobile HAC certified phone, combine 
the M rating of your hearing aid and the M rating of this phone. 
For example, if you pair an M3 hearing aid with an M4 phone, 
you will achieve a combined rating of 7.
Any combined rating equal to or greater than 6 provides 
excellent performance.
Any combined rating equal to 5 offers good performance.
Any combined rating equal to 4 offers acceptable 
performance.
T-Ratings—Phones rated T3 or T4 meet FCC requirements and 
are likely to be more usable with a hearing device’s telecoil (“T 
Switch” or “Telephone Switch”) than unrated phones. T4 is the 
better/higher of the two ratings. (Note that not all hearing 
devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type 
of interference. Your hearing device manufacturer or hearing 
health professional may help you choose the proper rating for 
your mobile phone. The more immune your hearing aid is, the 
less likely you are to experience interference noise from mobile 
phones.
Please visit www.virginmobileusa.com if you have any 
additional questions about hearing aid-compatibility.
Kyocera Communications Inc.
www.kyocera-wireless.com
To purchase accessories, visit 
kyocera.superiorcommunications.com or 
www.virginmobileusa.com.