Vista 0150-0267A User Manual

Page of 46
 
0150-067A 
W
ARRANTY AND 
S
ERVICE
 
9.1  Factory Service 
 
Warning:  Do not open the top cover or attempt to service the unit, as this may expose you to dangerous 
voltages and other hazards.  Programmer maintenance of this unit is limited to external cleaning and inspection.  
Refer all servicing to qualified personnel. 
If the unit requires factory service, contact the dealer who supplied the unit to you for the correct 
procedures on returning the unit to the factory or the nearest factory service centre. 
If the dealer is not available, contact the manufacturer of the unit as detailed below and request a 
Return Material Authorization number (RMA).  The unit’s serial number must be provided before a 
RMA number can be issued.  Units returned to the factory for service must have freight and insurance 
prepaid, and must show the RMA number clearly on all shipping documents.  The failure symptoms 
must be clearly described by the operator and enclosed with the unit together with a copy of the 
original suppliers invoice.  Failure to comply with these instructions will delay service of the unit, and 
may result in the unit not being accepted by the Repair Centre. 
Factory Address 
Norbain 
Vista 
 
Norbain SD Ltd. 
Norbain House 
Eskdale Road 
Winnersh Triangle 
Wokingham 
Berkshire 
England 
RG41 5TS 
 
Telephone:  +44 (0) 118 944 0123 
Fax:  +44 (0) 118 944 0999 
 
For warranty information, see the following page