Visioneer MFC7050C User Manual

T R O U B L E S H O O T I N G

A N D

M A I N T E N A N C E

As with any sophisticated office product, errors may sometimes occur. If this
happens, your MFC often identifies the problem and displays an error message. The
table below explains the most common error messages.

You can correct most problems by yourself. If you need additional help, call the
Brother Fax-Back

 

System.

1-800-521-2846

From within Canada: 1-800-681-9838

BLACK INK EMPTY

One or both of the ink

Caution: Using the MFC when

COLOR INK EMPTY

cartridges are out of ink.

the LCD shows INK

PHOTO INK EMPTY

EMPTY may cause
permanent damage.

Replace the ink cartridges.
See p. 24-16.

BLACK NEAR EMPTY One or both ink

Order a new ink cartridge.

COLOR NEAR EMPTY cartridges are running

See p. ii.

PHOTO NEAR EMPTY out of ink.

CHECK PAPER

MFC is out of paper, or

Place paper in cassette—OR—

PRESS START KEY

paper is not set properly

Remove paper and reinstall it

in the cassette.

correctly. Then press 

Start

.

See p. 2-7.

COMM. ERROR

Poor phone line quality

Try the call again. If problem

caused communication

continues, call Telephone

error.

Company to check your phone
line.

COVER OPEN

Top cover is not closed

Open, then close the cover.

completely.

DISCONNECTED

The other party or the

Try to transmit or receive again.

receiving fax machine
terminated the call.

DOCUMENT JAM

Documents were not inserted

See p. 24-4.

or fed properly, or document
was longer than about
40 inches (90 cm).