Visioneer MFC7050C User Manual

T R O U B L E S H O O T I N G

A N D

M A I N T E N A N C E

MFC Does Not Answer

Make sure the MFC is in the correct receiving mode for

When Called

your setup (either FAX, FAX/TEL or  MSG CTR).
Check for dial tone. If possible, call your MFC to hear it
answer. If there is still no answer, check the telephone
line cord connection. Connect a standard telephone
handset to the MFC telephone jack. If there is no ringing
when you call your MFC, call your Telephone Company
to check the line.

No Dial Tone on the Handset

Press 

Hook

. If you don’t hear a dial tone, check telephone

line cord connections at the MFC and wall jack. Check
that the handset is connected to the MFC’s handset jack.
Test the wall jack with another single line telephone. If no
dial tone on the wall outlet, call your Telephone Company.

Poor Transmitting Quality

Try changing your resolution to FINE or SUPERFINE.
Make a copy to verify your MFC’s scanner operation.

Transmission Verification

There is probably temporary noise or static on the line.

Report Says “Result:NG”

Try sending the fax again. If the problem continues, call
the Telephone Company to check your phone line.

Vertical Black Lines When

If the copy you made shows the same problem, your

Sending

scanner is dirty (see “Cleaning the Scanner,” p. 24-14).

Double Ring in FAX/TEL Mode The MFC knows the incoming call is not a fax so it is

signaling you to answer  the telephone call. Pick up the
MFC handset or answer from an extension phone and
press your MFC’s Telephone Answer Code
(default setting is #51).

Transferring a Fax Call to

If you answered a fax call at the MFC, press 

Start

 and hang

the MFC

up immediately. If you answered a fax call at an
extension phone, press your Fax Receive Code
(default setting is  51). When your MFC answers,
hang up.