VeriFone PCC-5-7-1h User Manual

 

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  This tool displays the indeterminate batch (if one 

exists) for the merchant account you specify. This window can also give you a 
detailed list of the transactions in an indeterminate batch. Additionally, you may 
update the database to make PCCharge consider as settled a batch whose 
status you have resolved. Finally, this tool will allow you to view a standard 
PCCharge report for any of the batches it displays. 

 
1. 

Start up the Batch Management Utility. Click the button Indeterminate. PCCharge will 
display any indeterminate batches in the Batch Files section of this utility. 

 

 

 
2. Select 

the 

Batch File whose open batch you wish to edit. You can differentiate 

between Batch Files by looking at the Batch Details (bottom right of the window) that 
appear when you select a file. There are several functions available in this section of 
the Batch Management Utility: 

 

• 

You may view the contents of a batch file by selecting it and clicking the Display 
Records button.  
 

• 

If you click the Update Database button,  PCCharge will treat the indeterminate 
batch that you have selected as if it had been settled by your processing 
company. You would use this function if your processing company has told you 
that they've actually settled the batch (even though PCCharge didn't receive 
settlement confirmation). 
 

• 

You may view the full report for a batch file by selecting it and clicking the Batch 
Report button. 

 
3. 

You may use these tools to examine the contents of an indeterminate batch, or to void 
out transactions in an indeterminate batch. However, we highly recommend that you 
first work with Technical Support to become comfortable in using this tool. 

 
 

 

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