UTStarcom PN-820 User Manual

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Error Reporting sends information needed by technical support groups 

to diagnose a program error for a device running Windows Mobile 

software. A text file is created whenever an error is detected, and can 

be delivered to support personnel if you choose to send it. If a program 

error occurs, Error Reporting [Start]s automatically. The information 

Microsoft receives is used by programming groups at Microsoft. 

The data is used for quality control and will not be used for tracking 

individual users or installations for any marketing purpose.
With Error Reporting, the only data that is initially collected is technical 

data about the state of the program and your device when the 

error occurred. No documents (or any data contained in them) are 

intentionally sent with the report information. To ensure further security, 

the data that is collected is transmitted via a secure connection and is 

kept confidential and anonymous in a limited-access database. This 

approach is in keeping with the privacy regulations of the European 

Union (EU) as well as the Fair Information Practice Principles of the 

Federal Trade Commission. To view the Fair Information Practice 

Principles, visit the Federal Trade Commission Web site at  

www.ftc.gov/reports/privacy3/fairinfo.htm.

You can turn the error reporting on and off as you need it without 

affecting the error data collected by the phone. 

1  From the Home screen, press the left soft key < 

[Start].

2  Select Settings and press O [OK].
3  Scroll to Error Reporting and press O [OK].
4  Use the left and right Navigation Keys to Enable 

or Disable Error Reporting.

5  Press [Done].

ERROR REPORTING