Symantec Norton Internet Security 2005 NIS2005 User Manual

Frequently asked questions

59

If your email program maintains copies of sent messages 
in its Sent or Out folder, you can reopen the email 
message, remove the private information, and send the 
message again.

Why won’t a program connect to the Internet?

You might not be able to use a program to connect to the 
Internet for any of the following reasons.

Why doesn’t Norton Internet Security notify me 
before letting programs access the Internet?

If Automatic Program Control is turned on, Norton 
Internet Security creates rules for programs that it 
recognizes and notifies you the first time that a 
recognized program accesses the Internet. You will not 
be notified of subsequent access attempts.

Why can’t I print to a shared printer or connect 
to a computer on my local network?

Norton Internet Security blocks the use of Microsoft 
networking to prevent someone from connecting to your 
computer over the Internet. 

The program might belong in a 
category of programs that is restricted 
for this account.

Determine if the program belongs in a 
restricted category, and then block or 
permit category access.

There is no firewall rule that lets the 
program create a connection to the 
Internet.

Add a firewall rule for the program.

There is a firewall rule that blocks the 
program from creating a connection 
to the Internet.

Modify the firewall rule for this 
program to permit it to connect to the 
internet.

Norton Internet Security could be 
blocking your account from using this 
program on the Internet.

Use Parental Control to adjust account 
settings.

NIS2005.book  Page 59  Sunday, August 1, 2004  3:24 PM