Sony NEX-VG20H Operating Guide

Page of 163
US
Additional inf
or
ma
tion
“PMB” does not work correctly.
Quit “PMB” and restart your computer.
The camcorder is not recognized by the 
computer.
Disconnect devices from the USB jack of the 
computer other than the keyboard, mouse, 
and your camcorder.
Disconnect the USB cable from the computer 
and your camcorder, and restart the computer, 
then connect the computer and your 
camcorder again in an orderly manner.
Self-diagnosis display/Warning 
indicators
If indicators appear on the LCD screen or 
viewfinder, check the following.
If the problem persists even after you 
have tried to fix a couple of times, contact 
your Sony dealer or local authorized Sony 
service facility. In this case, when you 
contact them, give them all the numbers of 
the error code beginning with C or E.
C:04:
The battery pack is not an “InfoLITHIUM” 
battery pack V series. Use an “InfoLITHIUM” 
battery pack (V series) (p. 16).
Connect the DC plug of the AC Adaptor to 
your camcorder securely (p. 16).
C:06:
The battery pack temperature is high. Change 
the battery pack or place it in a cool place.
C:13: / C:32:
Remove the power source. Reconnect it and 
operate your camcorder again.
E:: 
Follow the steps from  on page 64.
Battery power is low.
The battery pack temperature is high. Change 
the battery pack or place it in a cool place.
No memory card is inserted (p. 30).
When the indicator flashes, there is not 
enough free space for recording images. Delete 
unnecessary images (p. 44), or format the 
memory card after storing the images on other 
media.
The Image Database File is damaged. Check 
the data base file by touching 
 (MENU) 
 [Setup]  [Repair Img. DB F.].
The memory card is damaged. Format the 
memory card with your camcorder (p. 61).
Incompatible memory card is inserted (p. 31).
 
The memory card is write-protected.
Access to the memory card was restricted on 
another device.
 (Warning indicator pertaining to the 
external media device)
The image database file may be damaged. 
Check the database file by touching 
 (MENU)  [Setup]   
[Repair Img. DB F.]
The external media device is damaged.
 (Warning indicator pertaining to 
formatting of the external media device)
The external media device is damaged.
The external media device is not formatted 
correctly.