Sony VGN-BX500 User Manual
197
Troubleshooting
Why can't I print a document?
❑
Make sure that the printer driver supports Windows XP.
Ask the manufacturer of your printer for the driver that supports Windows XP.
Ask the manufacturer of your printer for the driver that supports Windows XP.
❑
The printer port
on the multi function bay docking station is internally connected to the USB. Proceed as follows to
check the printer port settings.
1
Click Start and then Control Panel.
2
Click the Printers and Other Hardware icon.
3
Click the Printers and Faxes icon.
4
Right-click the printer to select Properties.
5
Click the Ports tab.
6
Check if the check box for USB001 is selected. If another check box is selected, click the box for USB001.
7
Click OK.
If the above procedure does not work, right-click the printer and select Delete on the window in step 3 above to delete
the printer. Then, install the printer driver once again.
the printer. Then, install the printer driver once again.