SMART Technologies Board Software 9.5 User Manual

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SMART offers free upgrades for licensed users. If you’ve already installed SMART Board software 

9.5, you can download service packs from the SMART website to update SMART Board software 

on your Windows computer. 

Individual SMART Board software 9.5 users can download the current service pack and install it to 

add new features and fix problems that they may have encountered.

NOTE: You can’t install service packs to upgrade an earlier version of SMART Board software to 

the current version. You can only apply service packs to your current version of SMART Board 

software.

SMART provides SMART Board software 9.5 service packs in two forms:

•

a Windows Installer .msp patch installation package

•

an executable (.exe) installation program

The service pack installation package, the Board95ServicePackSPx.msp file, where x is the 

service pack number, contains all of the information that the Windows Installer requires to install or 

remove the application and to run the user setup interface.

1. Click Start > Run and type CMD.

A DOS window opens.

2. Type the following command line:

"Path to the .msp\Board95ServicePackSPx.msp" 

3. Press Enter.

NOTES 

•

You can copy the Board95ServicePackSPx.msp file to any accessible network server and 

run the command from that location.

•

If you omit the REINSTALLMODE=omus REINSTALL=ALL properties, the service pack 

installation fails.

•

Don’t use any other options.

•

You can’t use a command line to remove a service pack. To remove a service pack, you must 

remove SMART Board software, using Windows Control Panel or a command line (see 

page 19), and then reinstall the software.