SMART Technologies Bridgit 4.5 User Manual

Troubleshooting administration tool connections

Symptom

When you install SMART Bridgit software with IP binding, SMART Bridgit Administration Tools

doesn’t connect to the SMART Bridgit server.

Solution

Use one of the following procedures to connect SMART Bridgit Administration Tools to the SMART

Bridgit server:

Directing IP traffic to the SMART Bridgit server

To direct IP traffic to the IP address bound to the SMART Bridgit server

1. Open a Command Prompt window, type hostname, and then press ENTER.

Note the computer name that appears.

2. If you don’t know the IP address that was entered when the server was installed, open SMART

Bridgit Administration Tools, and then select the Setup tab. For more information, see

Note the server's IP address in the IPv4 Address drop-down list.

3. Go to C:\WINDOWS\system32\drivers\etc\, and then open the HOSTS file.

4. Type your IP address and host name on a new line at the bottom of the file.

E X A M P L E

192.168.0.8 bridgitserver.

5. Save the HOSTS file.

You can now open SMART Bridgit Administration Tools and configure the SMART Bridgit

A P P E N D I X

Troubleshooting