Sennheiser Car Stereo System EK 300 IEM User Manual

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If a problem occurs ...
If a problem occurs ...
If a problem occurs that is not listed in the above table or if the problem
cannot be solved with the proposed solutions, please contact your local
Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com under “Service & Support”.
Problem
Possible cause
Possible solution
Diversity 
receiver cannot 
be operated, 
Locked
” 
appears on the 
display panel
Lock mode is activated
Deactivate the lock mode 
(see page 10).
No operation 
indication
Batteries are flat or 
accupack is flat
Replace the batteries or 
recharge the accupack 
(see page 7).
No RF signal
Transmitter and receiver 
are not on the same 
channel
Set the transmitter and 
receiver to the same channel.
Synchronize the transmitter 
with the receiver 
(see page 20).
Transmission range is 
exceeded
Check the squelch threshold 
setting (see page 14).
Reduce the distance between 
transmitter and receiver.
RF signal is deactivated 
(“
RF Mute
“)
Activate the RF signal 
(see the instruction manual 
of the transmitter).
RF signal avail-
able, no audio 
signal, “
MUTE
” 
appears on the 
display panel
Transmitter is muted
Cancel the muting 
(see the instruction manual 
of the transmitter).
Receiver’s squelch 
threshold is adjusted 
too high
Reduce the squelch threshold 
setting (see page 14).
SR 300 IEM transmitter 
is set to mono operation 
and therefore doesn’t 
transmit a pilot tone
Deactivate the pilot tone 
evaluation (see page 18).
SR 300 IEM transmitter 
is set to stereo opera-
tion and therefore 
transmits a pilot tone
Activate the pilot tone 
evaluation (see page 18).
Audio signal has 
a high level of 
background 
noise
Transmitter sensitivity 
is adjusted too low
Adjust the transmitter 
sensitivity correctly 
(see the instruction manual 
of the transmitter).
Audio signal is 
distorted
Transmitter sensitivity 
is adjusted too high
Adjust the transmitter 
sensitivity correctly 
(see the instruction manual 
of the transmitter).
No access to a 
certain channel 
During scanning, an 
RF signal has been 
detected on this channel 
and the channel has 
been locked
Set the transmitter operating 
on this channel to a different 
channel and redo the 
frequency preset scan 
(see page 15).
During scanning, a 
transmitter of your 
system operating on 
this channel has not 
been switched off
Switch the transmitter off 
and redo the frequency 
preset scan (see page 15).