Rose electronic Crystal View User Manual
TROUBLESHOOTING
CrystalView Installation and Operations Manual
29
Troubleshooting
The troubleshooting section is used as a guide to understanding the capabilities
of the CrystalView and for general troubleshooting. If you have any problems or
questions concerning the installation, operation or usage of the CrystalView that
is not covered in this manual, please contact Rose Electronics for technical
support.
of the CrystalView and for general troubleshooting. If you have any problems or
questions concerning the installation, operation or usage of the CrystalView that
is not covered in this manual, please contact Rose Electronics for technical
support.
PC boots with no error messages but Keyboard does not work.
•
Cable is loose, re-seat Keyboard cable at the CPU and the local
CrystalView Unit and press the “Hot Key” and then the Num Pad Up
(á) arrow key.
(á) arrow key.
•
Keyboard and Mouse cables reversed.
•
Try a different model of Keyboard. If the new Keyboard works, the
original one may not be compatible. Some older auto-sensing
Keyboards may not work with this product.
Keyboards may not work with this product.
Wrong or missing characters from those typed.
•
The Keyboard may be in the wrong mode. Press the “Hot Key” and
then the Num Pad Up (á) arrow key to reset the Keyboard.
•
Power down and reboot the system.
PC always comes up with a Keyboard error message at boot.
•
If the system appears to work fine after pressing F1 or ESC, adjust
your BIOS setup so that the PC does not test the Keyboard.
Connecting a Keyboard to the Unit affects Video.
•
Change to a newer Keyboard. Some older model Keyboards require a
current higher than that supplied by the CrystalView.
•
Install a supplemental power supply to the Keyboard connector on the
Local Unit. See Appendix C. Parts and Cables,
for part number for the
Power supply and adapter.