Revolabs 10-FLX2-200-VOIP 10-FLX2-020-VOIP 10-FLX2-002-VOIP 10-FLX2-101-VOIP User Manual
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Limited Warranty and Limitation of Liability
Limited Warranty
Revolabs warrants to the end user (“Customer”)
that this product will be free from significant defects in
workmanship and materials, under normal use and
service, for one year from the date of purchase from
Revolabs or its authorized reseller provided the customer
provides proof of purchase that demonstrates that the
product is still within the warranty period and contacts
Revolabs customer service, regarding warranty claims,
within the warranty period. Revolabs’s sole obligation
under this express warranty shall be, at Revolabs’s
option and expense, to repair the defective product or
part, deliver to Customer an equivalent product or part to
replace the defective item, or if neither of the two
foregoing options is reasonably available, Revolabs may,
in its sole discretion, refund to Customer the purchase
price paid for the defective product upon Customer’s
return of the defective product. All products that are
replaced will become the property of Revolabs.
Replacement products or parts may be new or
reconditioned. Revolabs warrants any replaced or
repaired product or part for ninety (90) days from
shipment, or the remainder of the initial warranty period,
whichever is longer. Products returned to Revolabs must
be issued a valid Return Material Authorization (“RMA”)
number. To request an RMA, contact Revolabs Customer
Service. Prior to receiving an RMA, the product must be
first troubleshot and determined to be defective by a
Revolabs Technical Support Technician.
workmanship and materials, under normal use and
service, for one year from the date of purchase from
Revolabs or its authorized reseller provided the customer
provides proof of purchase that demonstrates that the
product is still within the warranty period and contacts
Revolabs customer service, regarding warranty claims,
within the warranty period. Revolabs’s sole obligation
under this express warranty shall be, at Revolabs’s
option and expense, to repair the defective product or
part, deliver to Customer an equivalent product or part to
replace the defective item, or if neither of the two
foregoing options is reasonably available, Revolabs may,
in its sole discretion, refund to Customer the purchase
price paid for the defective product upon Customer’s
return of the defective product. All products that are
replaced will become the property of Revolabs.
Replacement products or parts may be new or
reconditioned. Revolabs warrants any replaced or
repaired product or part for ninety (90) days from
shipment, or the remainder of the initial warranty period,
whichever is longer. Products returned to Revolabs must
be issued a valid Return Material Authorization (“RMA”)
number. To request an RMA, contact Revolabs Customer
Service. Prior to receiving an RMA, the product must be
first troubleshot and determined to be defective by a
Revolabs Technical Support Technician.
Product returned to Revolabs must have a valid RMA #
clearly marked on the outside of the shipping container
and the serial number and model of the returned product
must match the RMA. Products returned without a RMA
number will be returned to the customer. The product
must contain all of the original accessories and be
properly packaged. Products returned to Revolabs must
be sent prepaid, and it is recommended that they be
insured or sent by a method that provides for tracking of
the package. Responsibility for loss or damage does not
transfer to Revolabs until the returned item is received by
Revolabs. The repaired or replaced item will be shipped
to Customer, via standard economy shipping methods
and at Revolabs’s expense, not later than thirty (30) days
after Revolabs receives the defective product, and
Revolabs will retain risk of loss or damage until the item
is delivered to Customer. Any customer request for
expedited shipping will be considered on a case-by-case
basis and will be at the sole expense of the customer.
Any product found to be not covered under the terms of
this warranty, per the exclusions listed below, will be
treated as an out-of-warranty service and will be billed to
the customer according to the Revolabs Product Repair
Policy. The sole exceptions to the terms of this warranty
are those listed as part of the Revolabs DOA
Replacement Policy.
clearly marked on the outside of the shipping container
and the serial number and model of the returned product
must match the RMA. Products returned without a RMA
number will be returned to the customer. The product
must contain all of the original accessories and be
properly packaged. Products returned to Revolabs must
be sent prepaid, and it is recommended that they be
insured or sent by a method that provides for tracking of
the package. Responsibility for loss or damage does not
transfer to Revolabs until the returned item is received by
Revolabs. The repaired or replaced item will be shipped
to Customer, via standard economy shipping methods
and at Revolabs’s expense, not later than thirty (30) days
after Revolabs receives the defective product, and
Revolabs will retain risk of loss or damage until the item
is delivered to Customer. Any customer request for
expedited shipping will be considered on a case-by-case
basis and will be at the sole expense of the customer.
Any product found to be not covered under the terms of
this warranty, per the exclusions listed below, will be
treated as an out-of-warranty service and will be billed to
the customer according to the Revolabs Product Repair
Policy. The sole exceptions to the terms of this warranty
are those listed as part of the Revolabs DOA
Replacement Policy.
Exclusions and Remedies
Revolabs will not be liable under this
limited
warranty if its testing and
examination disclose that
the alleged
defect or malfunction in the product
does not exist or results from:
►Failure to follow Revolabs’s installation,
operation, or maintenance instructions;
operation, or maintenance instructions;
►Product modification or alteration, including but
not limited to modification or removal of the serial
number.
not limited to modification or removal of the serial
number.
►Use of common carrier communication services
accessed through the product;
accessed through the product;
►Failure of Consumable Components and
Accessories including but not limited to batteries
and cables.
Accessories including but not limited to batteries
and cables.
►Abuse, misuse, negligent acts or omissions of
Customer and persons under Customer’s control;
or
Customer and persons under Customer’s control;
or
►Acts of third parties or products, acts of God,
accident, fire, lightning, power surges, outages, or
other hazards, or any other cause outside of
Revolabs’s reasonable control.
WARRANTY EXCLUSION. IF A REVOLABS
PRODUCT DOES NOT OPERATE AS
accident, fire, lightning, power surges, outages, or
other hazards, or any other cause outside of
Revolabs’s reasonable control.
WARRANTY EXCLUSION. IF A REVOLABS
PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT WARRANTY
SHALL BE REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICES PAID, AT
REVOLABS’S OPTION. TO THE FULL EXTENT
ALLOWED BY LAW, THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE
AND ARE IN LIEU OF ALL OTHER WARRANTIES,
TERMS OR CONDITIONS, EXPRESS OR
IMPLIED, EITHER IN FACT OR BY OPERATION
OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS OR
CONDITIONS OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, CORRESPONDENCE
WITH DESCRIPTION, AND NON-
INFRINGEMENT, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. REVOLABS
NEITHER ASSUMES NOR AUTHORIZES ANY
OTHER PERSON TO ASSUME FOR IT ANY
OTHER LIABILITY IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE OR USE
OF ITS PRODUCTS.
REMEDY FOR BREACH OF THAT WARRANTY
SHALL BE REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICES PAID, AT
REVOLABS’S OPTION. TO THE FULL EXTENT
ALLOWED BY LAW, THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE
AND ARE IN LIEU OF ALL OTHER WARRANTIES,
TERMS OR CONDITIONS, EXPRESS OR
IMPLIED, EITHER IN FACT OR BY OPERATION
OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS OR
CONDITIONS OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, CORRESPONDENCE
WITH DESCRIPTION, AND NON-
INFRINGEMENT, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. REVOLABS
NEITHER ASSUMES NOR AUTHORIZES ANY
OTHER PERSON TO ASSUME FOR IT ANY
OTHER LIABILITY IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE OR USE
OF ITS PRODUCTS.