RCA Telephone Accessories 25250 Leaflet

2nd  Call Alert 
If it is set to On, you will hear the alert tone when you are in 

conversation and there is an incoming call from another line.  
From the Phone Setting Menu:

1. Press the VOL (- or +) button to scroll to 2ND Call Alert.
2. Press SELECT soft key. Use the VOL (- or +) button to scroll 

to your selection. The default setting is On.

3. Press SELECT soft key to save your selection and “Saved” 

shows in the display.

1. Press the VOL (- or +) button to scroll to Handset name.
2. Press SELECT soft key. The default name is Handset.
3. Use the touch-tone pad to enter a name (up to 13  

characters). More than one letter is stored in each of the 

number keys. For example, to enter Bill Smith, press the 2 

key twice for the letter B. Press the 4 key 3 times for the 

letter I. Press the 5 key 3 times for the letter L. Press the 5 

key 3 times for the second letter L, and press the 1 key to 

insert a space between the first and last name. Press the 

7 key 4 times for the letter S; press the 6 key once for the 

letter M; press the 4 key 3 times for the letter I; press the 

8 key for the letter T; press the 4 key twice for the letter 

H.

4. Press the SAVE soft key button to save your name. You will 

hear a confirmation tone and the display shows “Saved”.

1. Make sure your phone is 

OFF (not in Talk mode).

2. Press the Menu button on HS to go to the main menu.
3. Press VOL (- or +) button to scroll to Display Setting.
4. Press SELECT soft key to confirm and you may program the 

following items: Language and Contrast.

1. Press the VOL (- or +) button to scroll to Language.
2. Press SELECT soft key. 
3. Use the VOL (- or +) button to select English, Francais or 

Espanol. The default setting is English.

4. Press SELECT soft key to save your selection.

1. Press the VOL (- or +) button to scroll to Contrast.
2. Press SELECT soft key. The “MIN and MAX” contrast scale 

shows on the display.

3. Use the VOL (- or +) button to adjust the contrast. The 

display instantly adjusts with each press of the  

VOL (- or +) button.

4. Press SELECT soft key to save the desired contrast level.

1. Make sure your phone is 

OFF (not in Talk mode).

2. Press the Menu button on HS to go to the main menu.
3. Press VOL (- or +) button to scroll to Sound Setting.
4. Press SELECT soft key to confirm and you may program the 

following items in handset: Ring Tone, Ring Volume and 

Key Tone.

There are 8 tone levels for your selection. They are Melody 1 

to 8 for Line 1 and Line 2 respectively.
From the Sound Setting Menu:

1. Press the VOL (- or +) button to scroll to Ring Tone.
2. Press SELECT soft key. 
3. Use the VOL (- or +) button to scroll to your selection and 

use the DIR or CID button to toggle between L 1 and L 2. 

The default setting is Melody 1 for both lines.

4. Press SELECT soft key to save your selection and “Saved” 

shows in the display.

Ring Volume
There are 5 volume levels and OFF for your selection. The 

Ring volume can be set individually for each line.
From the Sound Settings Menu:

1. Press the VOL (- or +) button to scroll to Ring Volume.
2. Press SELECT soft key. 
3. Use the VOL (- or +) button to scroll to your selection and 

use the DIR or CID button to toggle between L 1 and L 2. 

The default setting is VOL 3.

4. Press SELECT soft key to save your selection and “Saved” 

shows in the display.

1. Press the VOL (- or +) button to scroll to Key Tone.
2. Press SELECT soft key. Use the VOL (- or +) button to select 

On or Off. 

3. Press SELECT soft key to save your selection and “Saved” 

shows in the display.

Your telephone equipment is approved for connection to the 

Public Switched Telephone Network and is in compliance 

with parts 15 and 68, FCC Rules and Regulations and the 

Technical Requirements for Telephone Terminal Equipment 

published by ACTA.

1 

  A plug and jack used to connect this equipment to the 

premises wiring and telephone network must comply 

with the applicable FCC Part 68 rules and requirements 

adopted by the ACTA. A compliant telephone cord and 

modular plug is provided with this product. It is designed 

to be connected to a compatible modular jack that is also 

compliant. See installation instructions for details.

Notes  
•  This equipment may not be used on coin service provided 

by the telephone company.

•  Party lines are subject to state tariffs, and therefore, you 

may not be able to use your own telephone equipment if 

you are on a party line. Check with your local telephone 

company.

•  Notice must be given to the telephone company upon 

permanent disconnection of your telephone from your 

line.

•  If your home has specially wired alarm equipment  

connected to the telephone line, ensure the installation of 

this product does not disable your alarm equipment. If you 

have questions about what will disable alarm equipment, 

consult your telephone company or a qualified installer.

  Should your equipment cause trouble on your line which 

may harm the telephone network, the telephone company 

shall, where practicable, notify you that temporary  

discontinuance of service may be required. Where prior 

notice is not practicable and the circumstances warrant 

such action, the telephone company may temporarily 

discontinue  

service immediately. In case of such temporary  

discontinuance, the telephone company must: (1) 

promptly notify you of such temporary discontinuance; (2) 

afford you the opportunity to correct the situation; and 

(3) inform you of your right to bring a complaint to the 

Commission pursuant to procedures set forth in Subpart E 

of Part 68, FCC Rules and Regulations.

  The telephone company may make changes in its  

communications facilities, equipment, operations or  

procedures where such action is required in the operation 

of its business and not inconsistent with FCC Rules and  

Regulations. If these changes are expected to affect the 

use or performance of your telephone equipment, the  

telephone company must give you adequate notice, in  

writing, to allow you to maintain uninterrupted service.

This device complies with Part 15 of the FCC Rules.  

Operation is subject to the following two conditions: (1) 

This device may not cause harmful interference; and (2) 

This device must accept any interference received, including 

interference that may cause undesired operation.
This equipment has been tested and found to comply with 

the limits for a Class B digital device, pursuant to Part 15 of 

the FCC Rules. These limits are designed to provide  

reasonable protection against harmful interference in a 

residential installation.
This equipment generates, uses, and can radiate radio  

frequency energy and, if not installed and used in accordance 

with the instructions, may cause harmful interference to 

radio communications. However, there is no guarantee that  

interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio 

or television reception, which can be determined by turning 

the equipment off and on, the user is encouraged to try to 

correct the interference by one or more of the following 

measures:

•  Reorient or relocate the receiving antenna (that is, the 

antenna for radio or television that is “receiving” the  

interference).

•  Reorient or relocate and increase the separation between 

the telecommunications equipment and receiving  

antenna.

•  Connect the telecommunications equipment into an  

outlet on a circuit different from that to which the  

receiving antenna is connected.

If these measures do not eliminate the interference, please 

consult your dealer or an experienced radio/television  

technician for additional suggestions. Also, the Federal  

Communications Commission has prepared a helpful booklet, 

“How To Identify and Resolve Radio/TV Interference  

Problems.” This booklet is available from the U.S. Government 

Printing Office, Washington, D.C. 20402. Please specify stock 

number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved 

by the party responsible for compliance could void the user’s 

authority to operate the equipment.

Licensed under US Patent 6,427,009.

This telephone system meets FCC standards for Hearing Aid 

Compatibility.

This equipment complies with FCC RF radiation exposure  

limits set forth for an uncontrolled environment. This  

equipment should be installed and operated with a minimum 

distance of 20 centimeters between the radiator and your 

body. This transmitter must not be co-located or operated in 

conjunction with any other antenna or transmitter.
For body worn operation, this phone has been tested and 

meets the FCC RF exposure guidelines when used with the 

belt clip supplied with this product. Use of other accessories 

may not ensure compliance with FCC RF exposure guidelines.

This telephone is compliant with the DECT 6.0 

standard which operates in the 1.92GHz to 

1.93GHz frequency range. Installation of this 

equipment is subject to notification and  

coordination with UTAM. Any relocation of this equipment 

must be coordinated through and approved by UTAM. UTAM 

may be contacted at 1-800-429-8826.

Make sure your package includes the following items:

Model H5250

00023549 (Rev 0 Dom E/S)

08-03

Printed in China

101 West 103rd St.

Indianapolis, IN 46290-1102

© 2008 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

Please do not send any products to the Indianapolis address listed in 

this manual or on the carton. This will only add delays in service for 

your product.

Restore Setting
The feature allows you to reset some menu settings to the 

original default settings.
From the Restore Setting Menu:

1.  Press the Menu button on the handset. 
2.  Press the VOL (- or +) button to scroll to Restore Setting. 
3.  Press SELECT soft key. “LOAD TO DEFAULT?” shows in the 

display. 

4.  Press YES soft key to let unit reset to default setting; 

once finished, the unit will emit a short beep prompt, and 

“Saved” shows in the display.

5.  If you do not want to reset, press the NO soft key.

1.  Press the Talk button, the unit will pick the first available 

line for you. 

 

-OR-

Press Line 1 or Line 2 soft key to select a line you wanted.

2.  Wait for a dial tone then dial the phone number.
3.  Press the End button when finished.

1.  Press the Speaker button to activate the speakerphone on 

the first available line.

   

-OR-

  Press the Line 1 or Line 2 soft key to select a specific line, 

the handset will activate the ear piece. 

2.  Press the Speaker button to switch to speakerphone mode.
3.  Wait for a dial tone then dial the phone number.
4.  Press then End button when finished.

1.  Plug the headset into the Headset jack on the side of the 

cordless handset.

2.  Adjust the headset to rest comfortably on top of your 

head or over your ear.

3.  Move the microphone to approximately 2 to 3 inches from 

your mouth.

4.  For the cordless handset, press the Talk button. 
5.  Wait for a dial tone, and then dial the phone number.
6.  Press End button (on handset) when finished.

1.  With the phone idle, manually enter the telephone  

number. The telephone number shows in the display.

2.  Press the Speaker button, Talk button (handset only), or 

Line 1 or Line 2 button to take a line, and then the tele-

phone number will be dialed out.

For cordless handset:
1.  Press the Talk button to answer the call in receiver mode, 
   

-OR-

2.  Press the Spk button to answer the call in speakerphone 

mode, 

   

-OR-

3.  Press the corresponding LINE soft key to answer the call in 

receiver mode.

4.  When finished, press END button.

and Headset Mode
Cordless Handset
To switch to the speakerphone, press the Spk button.
If the headset is plugged in, press the Talk button to switch 

to the headset. 
If the headset is not plugged in, press the Talk button to 

switch to the cordless handset’s receiver.
Mute
To have a private, off-line conversation, use the Mute  

feature. The party on the other end of the line cannot hear 

you, but you can still hear them.

1.  Press Mute button to activate the mute feature. The mute 

indicator illuminates.

2.  Press the Mute button again to de-activate.

Do Not Disturb
This feature is set at individual telephones to disable  

(silence) an incoming ring signal, intercom ring. When there 

is an incoming call or an intercom call, the status indicators  

function as normal but the phone will not ring.

1.  When the unit is idle, press the DND/Privacy button. The 

last setting is displayed.

2.  Use the VOL (- or +) button to select the duration. You 

may choose from 15 minutes, 30 minutes, 45 minutes, 

1 hour, or 2 hours and increase the duration by 1-hour 

intervals up to 24 hours.

Digital Security System
Your cordless phone uses a digital security system to protect 

against false ringing, unauthorized access, and charges to 

your phone line.

•  Avoid sources of noise and heat, such as motors,  

fluorescent lighting, microwave ovens, heating appliances 

and direct sunlight.

•  Avoid areas of excessive dust, moisture and low  

temperature.

•  Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the 

jack is specifically designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, 

unless the telephone line has been disconnected at the 

network interface.

•  Use caution when installing or modifying telephone lines.

1. Locate battery which is packaged inside a plastic bag and 

is separate from the handset.

2. Locate the battery compartment on the back of the  

handset.

3. Plug the battery pack cord into the jack inside the  

compartment.

4. Insert the battery pack.
5. Close the battery compartment by placing the handset 

back cover slightly higher than the handset and then slid-

ing the cover down into position.

6. Plug the power supply cord into the power jack on the 

back of the charger and the other end into the electrical 

outlet.

7. Place the handset in the charging cradle. The charge  

indicator illuminates, verifying the battery is charging.

8. Allow the phone to charge for 14 hours prior to first use. 

If you don’t properly charge the phone, battery  

performance is compromised.

Standby Screen
The handset displays the handset name and number, date, 

time, and battery status and the three soft keys.

Programming Functions
The system uses a menu structure to give you access to all of 

the built-in features. You may program the following items 

in main menu: Phone Setting, Display Setting, Sound Settings 

and Restore Setting.

1. Make sure your phone is 

OFF (not in Talk mode).

2. Press the Menu button on HS to go to the main menu.
3. Press VOL (- or +) button to scroll to Phone Setting.
4. Press SELECT soft key (right) to confirm and you may  

program the following items: 

Auto Answer, 
Auto Answer Intercom, 
Registration, 
2nd Call Alert, and
Handset Name

Auto Answer
This option allows you to pick up the handset from the base 

to answer an incoming call without pressing the Talk/Spk/L 

1/L2 button.
When it is set to Off, this function is disabled in the handset.
From the Phone Setting Menu:

1. Press the VOL (- or +) button to scroll to Auto Answer.
2. Press SELECT soft key. Use the VOL (- or +) button to scroll 

to your selection. The default setting is Off.

3. Press SELECT soft key to save your selection and “Saved” 

shows in the display.

Auto Answer Intercom
If it is set to On, the handset will auto answer the intercom 

call when it receives an intercom call. 
From the Phone Setting Menu:

1. Press the VOL (- or +) button to scroll to Auto Answer Int.
2. Press SELECT soft key. Use the VOL (- or +) button to scroll 

to your selection. The default setting is Off.

3. Press SELECT soft key to save your selection and “Saved” 

shows in the display.

BEFORE USE!
During the registration process, keep the handset near the 

base. Up to 10 cordless handsets can be registered to one 

base.

1. After the battery is installed, “Press REG to initiate  

registration” shows in the display.

2. Press the REG soft key on the handset, and the handset’s 

display shows “Press Base Unit Page button Until Beep”.

3. Press and hold the PAGE button on the base unit until a 

beep sound is heard. The base unit will enter registration 

mode and “Registration” shows in the display.

4. Please wait for several seconds. If the registration is  

successful, the handset shows “Registration complete” and 

emits a confirmation tone.

5. If the registration has failed (i.e. times out), the handset 

shows “Registration Failed!”, and then returns to the idle 

mode. The error tone will be emitted.

Remove Handset
De-registration cancels registration. During the  

de-registration process, keep the handset near the base.

1.  Press the VOL (- or +) button to scroll to the Remove  

handset.

2.  Press SELECT soft key button. “Remove handset?” shows 

on the display. 

3. Press the YES soft key to confirm de-registration. “Saved” 

shows in the display and then shows “Press “REG” to  

initiate registration” in the handset.

  NOTE: You can press the REG soft key to enter the registation 

3.  Press the SELECT soft key to confirm. The display shows 

how long the ringer will be disabled.

4.  To cancel, press the DND/Privacy button again.

Flash
Use the Flash button to activate custom calling services 

such as call waiting or call forwarding, which are available 

through your local phone company.
Inserting a Pause in the Dialing Sequence
Press the #pause button twice to insert a delay in dialing 

sequence when a pause is needed to wait for a dial tone (for 

example, after you dial 9 for an outside line, or to wait for a 

computer access tone.) Each pause counts as one digit in the 

dialing sequence, and is shown as “P” in the display.
Redial

1. Press the Talk button, or press the Speaker button  

(speakerphone mode), or press the Headset button  

(headset mode) and the first available line will go off 

hook. If both lines are available, Line 1 will be used.

 

-OR-

Press a Line button to select a line.

2.  Press the Redial button. The redial number list (last 3 

previously dialed numbers) is shown.

3.  Use the VOL (- or +) button to select the number. Press the 

DIAL soft key to dial out the number.

Reviewing the Redial Numbers
Your phone records up to three previously dialed phone 

numbers.

1.  When the phone is idle, press the Redial button.
2.  Use the VOL (- or +) button to view the last three  

previously dialed numbers.

3.  While the preferred number is displayed, press the Spk, 

Talk, or a Line button to dial the phone number.

1. Make sure the phone is 

OFF (not in Talk mode).

2. Press the Redial button, then use the VOL (- or +)  

button to scroll to the desired redial number.

3. Press the SAVE soft key. 
4. “Enter Name” shows in the display. Input a name. Please 

refer to section “Handset Name” for name editing method.

5. Press the SAVE soft key. The desired redial number shows 

in the display.

6. You can edit the telephone number.
7. Press the SAVE soft key to enter the VIP Tone Melody 

selection.

1.  Press XFER soft key when the phone is in Talk mode.
2.  Use VOL (- or +) to select the desired handset or base you 

want to transfer to, and then press the SELECT soft key.

3.  The unit will intercom the selected handset or base, and it 

will ring for this intercom call. At this moment, the call is 

on hold.

4.  Once the selected handset answers the intercom call, after 

the call transfer initialized unit can hang up, the call can 

be transferred to the desired handset or base, or press the 

CONF soft key to enter conference call mode.

5.  If the selected unit rejects the intercom call, the call  

transfer initialized unit will display ”Unavailable” for 3 

seconds, and then pick up the call again.

Extension
If the unit receives a transfer call paging, it shows “Intercom 

call from base/Handset X”. Press the Talk button (handset 

only) or Speaker button (both base and handset) to answer 

the call.
If you press the REJECT soft key, the intercom paging will be 

stopped.
Ringer On/Off and Ringer Volume

1. Make sure the phone is in idle mode.
2. Press the VOL (- or +) button to activate the ringer volume 

setting. Use the VOL (- or +) button to scroll to your  

selection and use the DIR or CID button to toggle between 

L 1 and L 2. The default setting is VOL 3.

3. Press the SELECT soft key to save your selection and the 

new volume setting shows in the display.

Speakerphone, Handset, and Headset Volume
While the phone is in use, during the desired mode, press the 

VOL (+ or -) buttons until you reach a comfortable listening 

level. The phone stores the setting after the last button 

pressed.