Plustek All in One Printer 820 User Manual

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Solution 3: 
Make sure that the AC adapter is connected to an outlet.  If the scanner 
is connected to a Surge Protector, make sure that the Surge Protector is 
turned on. 
 
Symptom: 
The document or photo has been inserted into the scanner but is 
not fed through the scanner. 
Cause 1: 
The document or photo was not correctly inserted into the scanner. 
Solution 1: 
Make sure the document or photo is properly inserted into the page feed 
of the scanner. 
 
Solution 2: 
The paper may be too think or too thick. 
Cause 2: 
The thickness of the paper is out of scanner specifications. 
 
Symptom: 
The document or photo got jammed while getting fed into the 
scanner. 
Cause: 
The document or photo was not correctly inserted into the scanner. 
Solution: 
Grab ahold of the jammed paper and pull it through the scanner. Try to 
avoid creasing, wrinkling or tearing the paper. 
Common -How-to- Questions 
Symptom: 
How do I save the scanned image in JPG format? 
Solution: 
1) 
In the Image-editor, click on [File] and then [Save As]. 
 
2) 
Select the folder where you want to save your image. 
 
3) 
Select JPEG or JPG under Save as type: 
 
4) 
Type the name of the file name for your image. 
 
Symptom: 
How do I cut an image and paste in another program? 
Solution: 
1) 
Select the area that you want to cut. 
2) 
Click on [Edit]. 
3) 
Click on [Cut]. 
4) 
Start the program and open the document where you want to paste 
your image. 
5) 
Click on [Edit]. 
6) 
Click on [Paste]. 
Please consult your program documentation on how to Cut and Paste if 
you have any more questions. 
 
Symptom: 
How do I place a scanned image into my word processor? 
Solution: 
1) 
Find out what formats are supported by your word processor. 
2) 
Write the name and the location of the file before you save it. 
3) 
Save in a format supported by your word processor. 
4) 
Depending on your word processor, select [Insert] or [Import] from 
your menu, then select [Image] or [Picture]. 
 
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