Pitney Bowes DM230L User Manual
SV61891 Rev. A
ix
DM230L, DM330L, DM350L Operating Guide
Chapter 7–Troubleshooting
Getting Help ................................................................................ 7-2
Before You Call... ............................................................ 7-2
Power Problems ......................................................................... 7-3
Envelope Feeding Problems - DM230L/DM330L ....................... 7-3
Envelope Tape/Feeding Problems - DM350L ............................. 7-4
Tape Feeding Problems .............................................................. 7-7
Printing Problems ....................................................................... 7-9
Display Problems ........................................................................ 7-9
Moistening Problems ................................................................ 7-10
Refill Problems .......................................................................... 7-11
Display Messages ..................................................................... 7-12
Blink Codes ............................................................................... 7-13
Postage By Phone
Envelope Feeding Problems - DM230L/DM330L ....................... 7-3
Envelope Tape/Feeding Problems - DM350L ............................. 7-4
Tape Feeding Problems .............................................................. 7-7
Printing Problems ....................................................................... 7-9
Display Problems ........................................................................ 7-9
Moistening Problems ................................................................ 7-10
Refill Problems .......................................................................... 7-11
Display Messages ..................................................................... 7-12
Blink Codes ............................................................................... 7-13
Postage By Phone
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Error Codes .............................................. 7-16
Chapter 8–Supplies and Options
Supplies and Accessories ........................................................... 8-2
Options ....................................................................................... 8-3
Options ....................................................................................... 8-3
Departmental Accounting ................................................ 8-3
Printing ............................................................................ 8-3
Weighing ......................................................................... 8-4
Printing ............................................................................ 8-3
Weighing ......................................................................... 8-4
Appendix A–Reports
Overview of Reports ...................................................................A-2
Accessing Reports ......................................................................A-2
Accessing Reports ......................................................................A-2
Account Reports .............................................................A-3
Refill Summary ................................................................A-3
Configuration Report .......................................................A-4
Error Report ....................................................................A-4
Meter Setup Report .........................................................A-4
Refill Summary ................................................................A-3
Configuration Report .......................................................A-4
Error Report ....................................................................A-4
Meter Setup Report .........................................................A-4
Appendix B–Accounting Setup
Overview of Accounting ..............................................................B-2
Setting Up Accounts ..................................................................B-2
Selecting Accounting Status .......................................................B-3
Creating an Account ...................................................................B-3
Changing an Account ..................................................................B-4
Deleting an Account ....................................................................B-4
Clearing All Accounts ..................................................................B-5
Enabling Passwords ...................................................................B-6
Enabling the Clear Individual Accounts Feature .........................B-7
Setting Up Accounts ..................................................................B-2
Selecting Accounting Status .......................................................B-3
Creating an Account ...................................................................B-3
Changing an Account ..................................................................B-4
Deleting an Account ....................................................................B-4
Clearing All Accounts ..................................................................B-5
Enabling Passwords ...................................................................B-6
Enabling the Clear Individual Accounts Feature .........................B-7
Index
Index ............................................................................................ I-1