Pitney Bowes DM230L User Manual

If print quality deteriorates and you cannot restore it using the print test 
and maintenance procedures described in this chapter, please call service 
or visit the Pitney Bowes web site. Refer to the Contacts section at the 
front of this guide for more information.
Our telephone support representatives will help you isolate the problem. 

CAUTION! Do not attempt to remove or replace the printhead unless 
our support representatives advise you to do so. If necessary, they 
will order a new printhead for you. 

1.  Press the Options key.
2.  Select Setup Menu, then Advanced Functions.
3.  Select Replace Printhead.
4.  The display prompts you to read the 

directions accompanying the printhead 
and then to press Enter when ready.

 

If you don't want to replace the  
printhead now, press the CE/C  
(back) key.

5.  Press the Yes key. 
6.  Open the front cover. 
7.  Press down on the printhead latch  

release tab as shown in the figure (A). 

5.  Close the rear cover.
6.  Press the Options key twice.
7.  Select Ink Functions.
8.  Select Install new cartridge.
9.  Press the Enter key. You can resume operation when the cartridge 

initialization process is done.