Tripp Lite SNMP Solo MT-SE-37/02 User Manual
Tripp Lite
Appendix
35
Troubleshooting
Problem:
The TES (Terminal Emulation Software) does not display
anything.
anything.
Solution:
Make sure the Dip switch is set correctly. Switch 1 is ON
when DOWN and Switch 2 is UP. This applies only when
you power up.
when DOWN and Switch 2 is UP. This applies only when
you power up.
Make sure the TES’s communication parameters are
correct. They should be 9600 baud rate, no parity, 8-data
bits, and 1 stop bit.
correct. They should be 9600 baud rate, no parity, 8-data
bits, and 1 stop bit.
Make sure the ends of the SM-SER-117A cable are
plugged into their respective ports.
plugged into their respective ports.
The ends of the cable indicate which belongs to the CPU and
which belongs to the SNMP Solo.
which belongs to the SNMP Solo.
The end of the hooded cable nearest the label belongs to the
CPU, and the end farthest away belongs to the SNMP Solo.
CPU, and the end farthest away belongs to the SNMP Solo.
PROBLEM:
The NMS cannot ping the SNMP Solo.
Solution:
Make sure the network connection to the SNMP Solo is
good.
good.
Solution:
Make sure the cable is in good condition.
Solution:
Make sure to set the Community String [Set Access
Controls, Type 2, Set 1 through 4]. Follow these steps:
Controls, Type 2, Set 1 through 4]. Follow these steps:
Name the community with any lowercase name. (A UPS
monitors a designated community.)
monitors a designated community.)
Solution
Make sure to set the Manager Table. Set Access Controls,
Type 3, Set 1 through 4]. Follow these steps:
Type 3, Set 1 through 4]. Follow these steps:
Define the Manager IP Address, Community string, and
Access Permission together.
Access Permission together.
The trap manager’s community should be the same number
as the number of the community it monitors.
as the number of the community it monitors.
The trap manager’s status is set to Accept YES to enable
sending traps or to Accept to No to disable.
sending traps or to Accept to No to disable.