Polaris Vac-Sweep 380 User Manual

www.polarispool.com

Solution:

1. Adjust the speed of the

sweep hose (#35) by
tightening the adjustment
screw (#23).

2. Replace the sweep hose

scrubber (#30) if it is worn 
or missing.

3. Add a sweep hose weight

(order part #B2) to keep the
sweep hose from spraying.

Solution:

1. Check the hose length

reaches within 6” of the
farthest point of the pool.
If not, order a new hose
section from your
Polaris dealer.

2. Check thrust jet for 11:00

position that optimizes
random turning.

3. While the cleaner is

operating, hold it upside
down and look into the
vacuum tube. There should
be three distinct, even jets of
water. If there are not,
contact Customer Service or
a Polaris authorized Service
Center for assistance.

Solution:

1. Check filter bag, if full it can

weigh the cleaner down on
one side.

2. Remove the head float (#34)

and shake it. If there is water
in the float, order a new one.

3. Check the hose floats to

make sure they are spaced
evenly.

Troubleshooting Worksheet

If these solutions do not result in

improved performance, contact the

Polaris dealer who sold you the cleaner

or call Customer Service.

In order to provide faster and more

convenient service, please have the

following information available at the

time of your call or when taking the

Polaris in for service.

1.

Serial #:________________________

2.

Wheel RPM:__________________

3.

Is the back-up valve cycling?

Yes

No

4.

Is the feed hose the proper length?

Yes

No

5.

Are the swivels rotating freely?

Yes

No

6.

How often do you clean the 
filter screen inside the 
Quick Disconnect?

Never

Once a Week

Twice a Week

Once a Month

7.

Are the vacuum jets obstructed?

(While the cleaner is operating, hold it upside

down and look into the vacuum tube. There 

should be three distinct, even jets of water.)

Yes

No

8.

Is the drive train functioning?

(As you spin each wheel independently,  

all the wheels should spin.)

Yes

No