TP-LINK TG-3468 V2 User Manual
TG-3468
Gigabit PCI Express Network Adapter
26
Appendix B: Troubleshooting
T1. What should I do if PC cannot find the new hardware?
Check to see if the network adapter is inserted in the PCI Express slot properly; otherwise,
please reinsert the adapter.
If the problem remains, please try to change another PCI Express slot.
please reinsert the adapter.
If the problem remains, please try to change another PCI Express slot.
T2. What should I do if I could not find “Ethernet Controller” under “(My)
Computer >Device Manager >Other Devices”?
In such circumstance, you are recommended to go to “
(My) Computer >Device
Manager >Network adapters” to find “Realtek PCIe GBE Family Controller” instead, and
continue with the rest steps of installation.
continue with the rest steps of installation.
Figure B-1
T3. How could I know whether the operating system of my computer is 32-bit or 64-bit?
1) Right-click
1) Right-click
Computer on the desktop, and then select Properties, as shown in Figure B-2
(for OS Windows 7) and Figure B-3 ( for OS Windows Vista) below.