Panasonic Attune II User Manual

35

Check the following before requesting repair.
Consult your sales shop if these measures do not resolve a problem, if symptoms not listed here occur, or if you have a question 
related to engineering. 

w

p Is a category 5e or higher cable connected to the network 

connector?
 Use a category 5e or higher cable.

—

w

p Is the link lamp lit up?

  If it is not lit up, the LAN may not be connected properly or 

the network that the unit is connected to may not be working 
properly. Check the cable connections and wiring.

—

w

p Is the power for the Center Module turned on?

  Check if the power is turned on for the Center Module.

Operating 

Instructions 

<Installation 

Guide>

w

p Are you accessing the wrong IP address?

  Follow the steps below to check the connection.

In the Windows command prompt, input > ping ***.***.***.*** (*** 
is the IP address of the Center Module).  
If “Reply” is received from the Center Module, the connection is 
working properly.  
If “Reply” is not received, check the IP address of the Center 
Module.

Operating 

Instructions  

<Setup 

Instructions>

w

p Is the IP address the same as that of another device?

 If so, use a different IP address.

Operating 

Instructions  

<Setup 

Instructions>

w

p Is the network subnet mask set properly?

  If the Center Module and the PC are both connected in the 

same subnet: 
Set the IP address of the Center Module and the PC to the same 
subnet. When accessing the Center Module in the same subnet, 
it is recommended to set the Center Module address to the 
“remove from proxy” address.

  If the Center Module and the PC are connected to different 

subnets:  
Check the default gateway value set to the Center Module.

Operating 

Instructions  

<Setup 

Instructions>

w

p Did you try accessing “http://” while using the HTTPS 

function?
  When using HTTPS, access by writing “https://”. Also, the port 

number must be entered.

P. 12

w

p Did you change the HTTP port number or HTTPS port 

number?
  If the HTTP port number or HTTPS port number has been 

changed, input “http://Center Module IP address:port number” 
into the address bar of the Web browser.

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WX-CC411_PGQP1741ZA_BG_en.indd   35

2014/01/17   15:17:47