Toshiba U500 User Manual

User ’s Manual

9-3

Troubleshooting

The problems may be caused by your software 

or disc. If you cannot load a software package, 

the media may be damaged or the program might 

be corrupted. Try loading another copy of the 

software.
If an error message appears while you are 

using a software package, check the software 

documentation. These documents usually include 

a problem solving section or a summary of error 

messages.
Next, check any error messages in the operating 

system documentation.

If you cannot find a software problem, check your 

hardware.
First run through the items in the preliminary 

checklist above. If you still cannot correct 

the problem, try to identify the source. The 

next section provides checklists for individual 

components and peripherals.

This section discusses problems caused by your computer’s hardware or attached 
peripherals. Basic problems may occur in the following areas:

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System start-up

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Fingerprint Sensor

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Self test

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USB device

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Power

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eSATA device

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Password

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Additional memory module

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Keyboard

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Sound system

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Internal display panel

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Volume control dial

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Hard disk drive

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External monitor

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DVD Super Multi Double Layer drive

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Modem

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USB floppy diskette drive

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LAN

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ExpressCard

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Wireless LAN

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SD/SDHC memory card

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Bluetooth

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Pointing Device

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Recovery Discs