TiVo Ooma Hub User Manual

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The following instructions are also found in the Quick Start Guide, but are provided here in more detail. 

The majority of ooma installations are covered by the following instructions. If you find your situation is not 

covered, see the 

 section or visit our support website online for more information. 

Before you install your new ooma system, take a minute to make sure you have all the materials you’ll need, 

and to decide where you want to install your ooma equipment.

What You Need In Your Home 
To install the ooma system, you will need to have a high-speed (DSL, cable or fiber-optic) Internet connection. 

Dial-up Internet connections are not fast enough to support the ooma service. The ooma system also does not 

support wireless broadband Internet connections.

What You Need from ooma 
Every installation will include one ooma Hub™ device, the main ooma unit which supports one phone. To 

extend your ooma service to other phones in the house, install an ooma Scout™ device on each additional 

home phone that you want to use with your ooma service. These smaller ooma devices act as satellites, 

connecting to the ooma Hub through your home phone wiring, and drawing upon its power and functionality.

The ooma Hub supports up to four ooma Scout devices. If you have a phone which cannot be connected to 

an ooma Hub or ooma Scout, it must be disconnected and set aside. Additional ooma Scout devices can be 

purchased on our website.

The ooma system can be used with or without a landline. If you are using your ooma system with an existing 

landline and keeping your original home phone number, you will be installing the landline version. If you are 

using your ooma system without an existing landline and have a new phone number from ooma, and you will 

be installing the non-landline version. 

Please refer to the 

 section for more information about the landline and non-landline version 

of the ooma system.