Oracle B32100-01 User Manual

Installation Problems and Solutions

Troubleshooting

oraInventory_location/logs/installActionstimestamp.log

oraInventory_location/logs/oraInstalltimestamp.err

oraInventory_location/logs/oraInstalltimestamp.out

Oracle_Home/install/make.log

■

The configuration assistants write log files in the ORACLE_HOME/cfgtoollogs 
directory.

Note that if you want to access the log files created by the configuration assistants, 
you need to exit the installer first. The log files are inaccessible if the installer is 
still in use.

Linking failed, and ORA errors were displayed during installation

Exit the installer and check the log files for any error message. In particular, check the 
ORACLE_HOME/install/make.log

 file.

Remove the failed installation. Before reinstalling Oracle Application Server, make 
sure that your computer meets all the requirements listed in 

.

Check especially the following requirements:

■

Check that the kernel parameters are set to the proper values. Note that if you 
change the value of a kernel parameter, you must exit the installer and restart your 
computer for the new value to take effect.

■

Check that you are installing Oracle Application Server in a valid directory. For 
example, you cannot install Oracle Application Server in a database Oracle home. 
See 

 for a complete list.

The prerequisite checks that are run at the start of installation failed

If the prerequisite checks display warnings about missing operating system patches or 
patch bundles, the patch may actually be missing, or it may have been superseded. If 
your computer contains the patch that supersedes it, you can ignore the warning.

The installer displays a message that you are installing into a non-empty directory.

If you started an installation and went beyond the Specify File Locations screen, but 
did not complete the installation, the installer has already created the Oracle home