Kenwood DDX371 Owner's Manual

Page of 68
ENGLISH
63
“SXM Check Antenna”:
•  Check the SiriusXM radio antenna connection, and 
make sure the antenna is firmly attached to the 
tuner.
•  Check whether the SiriusXM radio antenna cable is 
bent or broken. If it is damaged, replace the whole 
antenna unit.
 “SXM Check Tuner”:
•  Make sure the SiriusXM Connect Vehicle Tuner is 
connected to the unit.
“SXM Chan Unavailable” (appears on the screen 
for about 2 seconds, then returns to the previous 
channel):
•  Selected channel is no longer available. Select 
another channel or continue listening to the 
previous channel.
 
  “SXM C h U nsubscribed”:
•  Selected channel is not part of your current 
subscription plan. Call 1-866-635-2349 to 
subscribe.
“SXM Subscription Updated – Press Enter to 
Continue”:
•  Your subscription is updated. Press the 
appropriate button to continue.
“SXM Channel Locked”
•  The selected channel has been locked by the 
parental controls. Enter unlock code after you are 
asked. (Page  29)
“SXM Incorrect Lock Code”
•  The selected channel is a mature or parental lock 
channel, and locked by parental lock or user lock 
code. Enter the correct lock code.
Troubleshooting
What appears to be trouble is not always serious. 
Check the following points before calling a service 
center.
•  For operations with the external components, 
refer also to the instructions supplied with the 
adapters used for the connections (as well as 
the instructions supplied with the external 
components).
 

General
No sound comes out of the speakers.
•  Adjust the volume to the optimum level.
•  Check the cords and connections.
No picture is displayed on the screen.
•  Turn on the screen. (Page  8)
The unit does not work at all.
•  Reset the unit. (Page 3)
The remote controller* does not work.
•  Replace the battery.
     
*  For       DDX771/DDX491HD/DDX471HD/DDX371/DDX310BT/DDX271 : 
Purchase  KNA-RCDV331 separately.
 
 

Discs in general
 Recordable/Rewritable discs cannot be played 
back.
•  Insert a finalized disc.
•  Finalize the discs with the component which you 
used for recording.
Tracks on the Recordable/Rewritable discs 
cannot be skipped.
•  Insert a finalized disc.
•  Finalize the discs with the component which you 
used for recording.
Playback does not start.
•  The format of files is not supported by the unit.
No picture appears on the external monitor.
•  Connect the video cord correctly.
•  Select the correct input on the external monitor.
 

 DivX*/MPEG1/MPEG2/JPEG/MP3/WMA/
WAV/AAC
Disc cannot be played back.
•  Record the tracks using a compliant application on 
the appropriate discs. (Page 59)
•  Add appropriate extension codes to the file 
names.
*  Only for DDX3071BT/DDX2071.
Tracks are not played back as you have intended 
them to play.
•  Playback order may differ from the one played 
back using other players.
REFERENCES
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