Jenn-Air W10282143B User Manual

4. Remove the two screws in the lower access panel and the two 

screws from the base grille area of the front panel support. 
Pull forward to remove the lower access panel.

5. Disconnect the inlet and outlet lines to water valve. Allow 

these lines to drain and then reconnect to the valve.

6. Replace lower access panel and screws. 
7. Drain water from water pan by removing the drain cap.

8. If the room temperature will drop below 32°F (0°C), water must 

be removed from the drain line.
For ice makers with a drain pump installed:

■

Plug in ice maker or reconnect power.

■

Turn ice maker off and remove all remaining ice from ice 
bin.

■

Pour 1 qt (0.95 L) of water into the ice bin near the drain 
and let the ice maker stand for approximately 5 minutes. 
This will allow the water in the bin to drain into the drain 
pump so that the pump will remove the remaining water 
from the ice bin and the drain pump.

■

Unplug ice maker or disconnect power.

9. Before using again, clean the ice maker and storage bin.

10. Plug into a grounded 3 prong outlet.

NOTE: All components of the ice maker are permanently 
lubricated at the factory. They should not require any additional 
oiling throughout the normal life of the machine.

■

Is the power cord plugged in? Plug into a grounded 3 prong 
outlet.

■

Is the control set to ON? Be sure that the control is set to 
ON.

■

Has a household fuse blown, or has a circuit breaker 
tripped? Replace the fuse or reset the circuit breaker. If the 
problem continues, call an electrician.

■

Is the room temperature cooler than normal? Room 
temperature must be above 55°F (13°C). Otherwise, bin 
thermostat may sense cold room temperature and shut off 
even though the bin is not full of ice. The ice maker may not 
restart once it does shut off.

■

Does the green light come on when the Clean button is 
pushed? The ice maker is receiving power but may need 
cleaning. See “Cleaning.”

■

Does the ice maker have a drain pump? If there was a large 
amount of water added to the ice maker, wait a few minutes 
for the drain pump to clear. If there is still water in the bin, 
check to see whether the drain hose is kinked.

■

Is water being circulated through the ice maker? This is 
normal operation. Water is added once per ice-making cycle.

■

Is the water in the reservoir overflowing? This is normal. 
This overflow helps to purge minerals that were removed from 
the water during the ice making process. 

■

Is there a “whooshing” sound? Check the following things:

■

Make sure that the water supply is hooked up and turned 
on.

■

Make sure that the drain cap is tight and the water drain 
pan pump is securely attached to the water pan.

■

Is there ice between the evaporator plate and the cutting 
grid? Check that the ice maker is level. See “Leveling.” If the 
ice maker is level, and the problem persists, run a cleaning 
cycle. See “Cleaning.”