Jensen NAV102 User Manual

27

I can’t find an address

Address spelled incorrectly

Please make sure you have correctly spelled your entry. If you do not know how an address is 
spelled, simply enter the parts of the address about which you are certain - e.g. "Brook" for 
Brooklyn in New York. Then browse the results list and look for the address. Also make sure 
that the city in which you are looking for an address is correct. Sometimes the official postal 
address differs from the address you are looking for. In that case, search for a known address 
nearby and browse the map. 

I cannot get a good signal

Poor antenna placement

If you have problems getting a satellite fix with GPS (you can see how many satellites are 
being received on the main menu at the bottom left), please make sure you are outside and 
the GPS antenna has good 'visibility' to the open sky. Some models also support an additional 
external active antenna. Please consult the hardware manual of your device to get further 
information on how to obtain a GPS fix. 

The NAV102 stops responding

Unknown

Turn the unit off and back on. If this does not help, reset the unit by using a small metal object 
to press the RESET button located on the side of the NAV102 unit between the ANTENNA 
connection and the SD card slot.