Jensen BT-390 User Manual

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3. Operation 
27 
Troubleshooting 
My mobile phone can’t make 
a connection. 
Make sure the bluetooth 
function on your phone is 
enabled. 
Make sure the car ignition is on. 
If on and no power check 
the fuses and wiring. 
Reset the Car Kit and try again. 
Turn your phone off and on 
again, and try the 
proceedure for connection 
once more. 
If your phone is very new check 
the support website for an 
upgraded software version. 
When my mobile phone is 
ringing and I adjust the 
volume, the call is 
disconnected. 
With some phones, adjusting 
the volume before the call is 
initaited will disconnect the 
call.  Wait until the call is 
answered, then adjust the 
volume. 
My phone doesn’t recognize 
my voice tags for voice 
recognition. 
(Note: Not available on all 
phones. Check your 
phone’s user manual for 
availability.
Re-record voice tags using the 
method described in “Notes 
on using Voice Recognition” 
above. 
Close your windows while 
using voice recognition. 
Speak clearly in the same 
manner in which the voice 
tag was recorded.