Multi-Tech Systems MULTIVOIP MVP210/410/810 User Manual
Chapter 5: Phonebook Configuration
Multi-Tech
Systems,
Inc.
78
Phonebook Starter Configuration
This section will walk you through the phone book setup with examples that will aid in entering the correct
numbers needed to have the MultiVOIP working correctly. To do this part of the setup, you need access to
another VOIP that you can call to conduct a test. It should be at a remote location, typically somewhere outside
of your building. You must know the phone number and IP address for that site. We are assuming here that the
MultiVOIP will operate in conjunction with a PBX.
numbers needed to have the MultiVOIP working correctly. To do this part of the setup, you need access to
another VOIP that you can call to conduct a test. It should be at a remote location, typically somewhere outside
of your building. You must know the phone number and IP address for that site. We are assuming here that the
MultiVOIP will operate in conjunction with a PBX.
You must configure both the Outbound Phonebook and the Inbound Phonebook. A starter configuration only
means that two VOIP locations will be set up to begin the system and establish VOIP communication. Once this is
accomplished, you can easily add other VOIP sites to the network.
means that two VOIP locations will be set up to begin the system and establish VOIP communication. Once this is
accomplished, you can easily add other VOIP sites to the network.
Outbound Phonebook
1. Open the MultiVOIP program. (Start | MultiVOIP xxx | Configuration)
2. Go to Phone Book | Outbound Phonebook | Add Entry.
3. On a sheet of paper, write down the calling code of the remote VOIP (area code, country code, city code,
etc.) that you’ll be calling.
Follow the example that best fits your situation:
North America,
Long-Distance Example
Euro, National Call Example
Euro, International Call
Example
Technician in Seattle (area 206)
must set up one VOIP there,
another in Chicago (area 312,
downtown).
must set up one VOIP there,
another in Chicago (area 312,
downtown).
Answer
: Write down 312.
Technician in central London
(area 0207) to set up VOIP there,
another in Birmingham (area
0121).
(area 0207) to set up VOIP there,
another in Birmingham (area
0121).
Answer
: write down 0121.
Technician in Rotterdam (country
31; city 010) to set up one VOIP
there, another in Bordeaux
(country 33; area 05).
31; city 010) to set up one VOIP
there, another in Bordeaux
(country 33; area 05).
Answer
: write down 3305.
4. Suppose you want to call a phone number outside of your building using a phone station that is an
extension from your PBX system (if present). What digits must you dial? Often a “9” or “8” must be dialed
to “get an outside line” through the PBX (i.e., to connect to the PSTN). Generally, “1 “or “11” or “0” must be
dialed as a prefix for calls outside of the calling code area (long-distance calls, national calls, or
international calls).
to “get an outside line” through the PBX (i.e., to connect to the PSTN). Generally, “1 “or “11” or “0” must be
dialed as a prefix for calls outside of the calling code area (long-distance calls, national calls, or
international calls).
On a sheet of paper, write down the digits you must dial before you can dial a remote area code.
North America,
Long-Distance Example
Euro, National Call Example
Euro, International Call
Example
Seattle/Chicago system.
Seattle VOIP works with PBX
that uses “8” for all VOIP calls.
“1” must immediately precede
area code of dialed number.
that uses “8” for all VOIP calls.
“1” must immediately precede
area code of dialed number.
Answer
: write down 81.
London/Birmingham system.
London VOIP works with PBX
that uses “9” for all out-of-
building calls whether by VOIP or
by PSTN. “0” must immediately
precede area code of dialed
number.
that uses “9” for all out-of-
building calls whether by VOIP or
by PSTN. “0” must immediately
precede area code of dialed
number.
Answer
: write down 90.
Rotterdam/Bordeaux system.
Rotterdam VOIP works with PBX
where “9” is used for all out-of-
building calls. “0” must precede
all international calls.
Rotterdam VOIP works with PBX
where “9” is used for all out-of-
building calls. “0” must precede
all international calls.
Answer
: write down 90.