Moxa Technologies 2140 User Manual

 

VPort 2140 User’s Manual 

F-4

For product repair, exchange, or refund, the customer must: 

 Provide evidence of original purchase. 

 Obtain a Product Return Agreement (PRA) from the sales representative or dealer. 

 Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter 

product repair time. 

 Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The 

PRA should be visible on the outside of the package, and include a description of the problem, 
along with the return address and telephone number of a technical contact.