Motorola Caller ID Box H62XAH6RR1AN User Manual
81
Understanding Status
Messages
Messages
You may receive status messages under certain
conditions. Before contacting TELUS Mobility Client
Care, write down the message, numeric code, and
the conditions under which it appeared. The
following table lists and describes the status
messages.
conditions. Before contacting TELUS Mobility Client
Care, write down the message, numeric code, and
the conditions under which it appeared. The
following table lists and describes the status
messages.
Status Messages
Message Description
Number Not in
Service
Service
The number that you entered is not
valid.
valid.
User Not Available
The phone that you called is either
busy, out of coverage, or turned off.
Please try again later.
busy, out of coverage, or turned off.
Please try again later.
User Not Authorized The person that you called has not
purchased this service.
Please Try Later
This service is temporarily not
available. Please try again later.
available. Please try again later.
User Busy in Direct
Connect call
Connect call
The phone that you called is busy in
a Private Call.
a Private Call.
User Busy in Data
The phone that you called is busy
using an online service.
using an online service.
Service Restricted
This service was restricted by
TELUS Mobility, or this service was
not purchased.
TELUS Mobility, or this service was
not purchased.
Service Not
Available
Available
This feature is not available on the
current network.
current network.
System Busy
The system is experiencing heavy
traffic. Please try again later.
traffic. Please try again later.
Service Conflict
This service cannot be enabled
because an incompatible service
has already been turned on.
because an incompatible service
has already been turned on.
Please Try Again
An error occurred. Please try again.
Self Check Error +
Number Code
Number Code
A fault was detected with your
handset. If this error recurs, note the
error code and contact TELUS
Mobility Client Care.
handset. If this error recurs, note the
error code and contact TELUS
Mobility Client Care.
Self Check Fail +
Number Code
Number Code
An operational fault was detected
with your handset. Write down the
numeric code, turn your handset off,
and contact Customer Care.
with your handset. Write down the
numeric code, turn your handset off,
and contact Customer Care.
PIN Blocked
Call Your Provider
Call Your Provider
The incorrect PIN was entered five
consecutive times. You will be
unable to place or receive calls on
your handset. Contact TELUS
Mobility Care to have them obtain
the PIN Unblocking Key (PUK)
code.
consecutive times. You will be
unable to place or receive calls on
your handset. Contact TELUS
Mobility Care to have them obtain
the PIN Unblocking Key (PUK)
code.
Status Messages
Message Description