Microsoft C4500G User Manual

Page of 136
When You Cannot Send or Receive Fax Messages as Wanted
43
3
❖ Others
When Memory is Full
This section explains likely causes of and possible solutions for problems related
to full memory.
Problem
Cause
Solution
All fax documents stored 
in memory have been lost. 
Those documents include 
ones stored through Mem-
ory Transmission/Recep-
tion, Memory Lock, 
Substitute Reception, or 
Auto Document.
When about one hour 
passes after power to the 
machine is turned off, all 
fax documents stored in 
memory are lost.
If any documents have been lost for this 
reason, a Power Failure Report is auto-
matically printed when the machine is 
turned on. If fax documents stored for 
Memory Transmission have been lost, 
check the destinations and resend the 
documents. If fax documents received 
through Memory, Memory Lock or 
Substitute Reception have been lost, 
ask the senders to resend the docu-
ments. If Auto Documents have been 
lost, reprogram them. See p.45 “Turn-
ing Off the Main Power / In the Event 
of Power Failure”.
When a correct password 
is entered, you cannot 
print documents that ap-
pear in the confidential 
box or bulletin board box, 
or transmit / print out 
stored documents.
Documents are locked by 
a security function if in-
correct passwords are en-
tered a certain number of 
times.
Contact the administrator.
[Prg. Dest.]
 or [Manual En-
try]
 does not appear.
This function is made un-
available by the enhanced 
security function.
Contact the administrator.
The following functions 
are not available: For-
warding, Store File in the 
Information Box, routing 
e-mail received via 
SMTP.
This function is made un-
available by the en-
hanced security function.
Contact the administrator.
Problem
Cause
Solution
Memory is full.
Cannot scan any more.
Transmitting scanned 
pages only.
The memory is full.
If you press [Exit], the machine returns 
to standby mode and starts transmit-
ting the stored pages.